Hubstaff Reviews | Read Customer Reviews of hubstaff.com

HubstaffReviews of hubstaff.com

3.9487 reviews
Internet & Software
Indianapolis, Indiana

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Hubstaff

About Hubstaff

Hubstaff is a time tracking software platform designed for global teams. Track hours with precision, automate payments and invoicing, and gain visibility into how your team works—whether remote, hybrid, in-office, or on job sites. Support focus with built-in productivity monitoring including app and URL usage, activity rates, and optional screenshots for real-time visibility without micromanagement. Streamline operations with workforce analytics that go beyond timesheets, offering insights such as work time classification, unusual activity detection, and productivity trends to reduce wasted hours. From startups to enterprise, Hubstaff scales with your business—combining accurate time tracking with automated payments, productivity monitoring, and actionable insights to help you save time, cut overhead, and improve performance.

Hubstaff (hubstaff.com) has 487 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: hubstaff.com
Website: hubstaff.com
Category: Internet & Software
Location: Indianapolis, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hubstaff reviews

487 approved reviews, newest moderated first

Michaela
Jul 29, 2023
Terrible experience
This experience with Hubstaff is terrible. First, there was a problem with Pay, and now there's an issue with verification. I had already received my payment, and now they are asking to verify my account again. I don't know what's going on. Fortunately, I have PayPal as an option, so I can request my pay to be sent there.
Response from HubstaffAug 7, 2023
Hi Michaela! We're so sorry to hear that you had a terrible experience in receiving your payment timely! We also looked into your ticket and we would like to explain that payments are incumbent on having the correct bank account number to avoid delays. With that said, we're glad to hear that you have a PayPal account as an option. 😊 Please don't hesitate to send us an email at [email protected] or chat with us if you have further concerns. Cheers.
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Ashley
Jul 26, 2023
Josh is accommodating
Josh, is accommodating and making sure to address my issues.
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Marisol
Jul 26, 2023
My question was addressed without…
My question was addressed without hesitation even if it was probably a silly question.
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Roi G.
Jul 25, 2023
Time tracking
Hubstaff is what a remote agency needs to track what the employees are
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simar
Jul 24, 2023
Very helpful
Very helpful
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Shadi
Jul 23, 2023
Moving to new S/W
Testing the software for 4 months now. Issues with QBO, technical support have not addressed the issue. We are moving to a new SW.
Response from HubstaffJul 27, 2023
Hi Shadi, and thank you for your feedback. I see one of our team members reached out to you on July 21, 2023, about your QBO issue. Please let us know if you can add back the integration, and our team will work on it to provide a solution. If you need anything else or have any doubts or questions, please do not hesitate to contact us; we will gladly assist you. Have a wonderful day!
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Picci G.
Jul 22, 2023
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Jaime E. P.
Jul 20, 2023
A company that listens!
Hubstaff provides support, which is a step forward compared to companies of greater size that have automated bots or extensive Wikis where a freelancer spends valuable time searching for an answer. Thank you Hubstaff!
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