Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Kristin
Jan 4, 2019
Sometimes get a contact that is a bit…
Sometimes get a contact that is a bit irritating to my eye in terms of friction. Other than that very satisfied!
Response from Hubble ContactsJan 10, 2019
Hi Kristin, Thank you for taking the time to leave this review. I'm glad to hear that your experience has been overall satisfactory, though sorry to hear that sometimes you have a lens that irritates your eye. If you continue to have comfort issues, please refer to your eye doctor to find out if this lens is the best option for you! Please reach out to me at [email protected] with any questions or concerns you may have. Best, Vanessa
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Cortney
Jan 4, 2019
Love never running out
Love never running out! My only problem is my eyes tend to dry.
Response from Hubble ContactsJan 10, 2019
Hi Cortney, Thank you for taking the time to leave this review. I'm glad to hear that the Hubble Contacts service has been working out for you! If you'd like, you can use over-the-counter rewetting drops, which may help the dryness factor. Please feel free to reach out to me by emailing [email protected] with any questions or concerns you have. Best, Vanessa
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Jamie
Jan 4, 2019
I am going to be super honest
I am going to be super honest. I LOVE the convenience of getting my contacts mailed to me every month. BUT...My contacts are so so so dry by 6pm everyday. I have to take them out the minute I get home from work and put my glasses on. Also, I have had about 5 contacts that have had a small tear or chunk out of the edge of a lens. Luckily I get my new boxes in plenty of time and never run out. I love it but I really do wish they had more moisture in them. I have just been too lazy in going to the eye doctor to go get a better brand, so I've just lived with Hubble. But I really love the convenience. Wish the quality was better.
Response from Hubble ContactsJan 10, 2019
Hi Jamie, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a somewhat frustrating experience. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Vanessa
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Christie
Jan 4, 2019
I love not having to go buy contacts at…
I love not having to go buy contacts at the eye center. Get my contacts in the mail once a month is great.
Response from Hubble ContactsJan 10, 2019
Hi Christie, Thank you for taking the time to leave this review. I'm so glad to hear that you're loving the convenience of the Hubble Contacts service so far! If there's anything we can help with, or if you have any questions, please feel free to reach out to our team by emailing [email protected] Best, Vanessa
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Kathryn
Jan 3, 2019
You can never get ahold of a customer…
You can never get ahold of a customer service rep!! Trying to cancel subscription and as much as you email and request a call back and stay on hold. You will never get ahold of anyone.
Response from Hubble ContactsJan 10, 2019
Hi Kathryn, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had some trouble communicating with our customer service team. Our phone line usually has wait times under 30 seconds, however, I can see that you called on a particularly busy day, because our line was closed for New Year's. Our records show that you were finally able to get through and that your subscription was cancelled, but if you have any questions or concerns, please email [email protected], and my team will get back to you as soon as possible. Best, Vanessa
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Julie
Jan 3, 2019
Fast and fair with service!
Fast and fair with service!
Response from Hubble ContactsJan 3, 2019
Hi Julie, Thanks for taking the time to leave this review. I'm so glad to hear that your experience with our team has been positive! If there's anything we can help with, please do not hesitate to reach out! Best, Vanessa
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Janette
Jan 3, 2019
Best contacts ever
Best contacts ever, and all for a cheap price too..
Response from Hubble ContactsJan 3, 2019
Hi Janette, Thank you for taking the time to leave this review! We're so happy that you're enjoying the program, and hope that you'll reach out if you have any questions! Best, Vanessa
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Angelia
Jan 3, 2019
You can not reach anyone to cancel or…
You can not reach anyone to cancel or to voice concerns.
Response from Hubble ContactsJan 3, 2019
Hi Angelia, Thank you for taking the time to leave this review. Our customer service line is open Monday through Friday from 9am-5pm EST, and you can reach us via email at any time. You can find our customer service contact information below: Email: [email protected] Phone: 1-844-334-1640 M-F, 9a-5p EST Best, Vanessa
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