Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Carmen T.
Son los más grandes robadores. E dado el servicio de baja y me sigue cobrando cada mes32, 95€.asta que puse la denuncia. Y ahora no coje ni TEL. Tampoco no son de calidad. Es que MY dioptria no me vale lo que me han mandado ellos. Te están engañando darte caja de prueba por 5€ y quedarse con su datos de banco para cobrarte todo los meses. Sin vergüenza....
Brandon
The contacts are inferior quality, hurt my eyes and don’t last the day. It is virtually impossible to cancel the subscription and it is designed that way to continue to pawn off their garbage product.
Response from Hubble ContactsFeb 15, 2019
Hi Brandon, Thank you for taking the time to leave this review. I'm so sorry to hear that you are unhappy with the lenses and with our cancellation policy. As we have mentioned in several emails to you, you must call our cancellation line at 1-844-334-1640 between 9am and 5pm EST, Monday through Friday, to cancel your subscription. Please get in touch with our phone team as soon as possible, to ensure that you do not continue to be charged. Thank you, Vanessa
Meire
Excelente thank you for suporte
Response from Hubble ContactsFeb 15, 2019
Hi Meire, Thank you for taking the time to leave this review. I'm so glad to hear you've had a good experience with Hubble Contacts! We're happy to help any time, just email [email protected]! Best, Vanessa
Gina
Love the convenience of monthly delivering and the ease of ordering extra supplies as needed.
Response from Hubble ContactsFeb 15, 2019
Hi Gina, Hats off to you for taking the time to leave us this review! I'm so happy to hear you're having a great experience with our lenses and service. Thanks so much for the feedback! Best, Vanessa
David
Easy, Affordable contacts!
Response from Hubble ContactsFeb 15, 2019
Hi David, Thanks a lot for taking the time to leave this review. It's great to hear that you're loving the Hubble experience! We appreciate the feedback & are available to help with questions at [email protected]! Best, Vanessa
Penny T.
Actually pretty good and the customer service were very helpful. it is easy to cancel and the lenses are pretty affordable.The packaging on these is very good and they are comfortable and I would say high quality. £24 for 60 lenses works out well- I would definitely say to give them a try
Response from Hubble ContactsFeb 15, 2019
Hi Penny, Thanks so much for taking the time to leave this review. I'm glad to hear that your experience with Hubble Contacts and our team was satisfactory. If there is anything we can do to turn this 3-star experience into an even better one, please reach out to me at [email protected]! Best, Vanessa
Michelle
This company is reliable as far as receiving of contacts, but their contacts aren’t that exceptional. Thankfully they’re only dailies. My average rating also comes from some billing charges. After being told that to submit an updated prescription, I contine to get billed for contacts that I have not received. I was under the assumption that my account would go into hold until I was able to get to the eye doctor for an eye exam- but I guess that is not the case. *Update* Since I was not able to get my problem solved via email, I will be cancelling my account all together and finding another contact service since Hubble isn’t the only company anymore.
Response from Hubble ContactsFeb 15, 2019
Hi Michelle, Thank you for taking the time to leave this review. I'm sorry that you've had a frustrating experience with our team recently. I've had a chance to look into your tickets with our team, and I'd like to find out more so we can get this cleared up! Please send an email to [email protected] so we can exchange more information and get to the bottom of this. Best, Vanessa
Brittany
I love these contacts. They are comfortable and I love not having to buy solution. AANNNDDD I also love that they are always delivered on time!
Response from Hubble ContactsFeb 15, 2019
Hi Brittany, Thank you so much for taking the time to leave this review. I'm so so happy to hear that you're loving the Hubble Contacts experience! Don't forget to reach out to our team at [email protected] if you have any questions! Best, Vanessa
