Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sadeo
$30 a month for my contacts I’ve saved so much money it’s crazy compared to the $300 I could’ve been paying for!!!
Response from Hubble ContactsMar 27, 2019
Hi Sadeo, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the Hubble Contacts experience! We appreciate the feedback! Best, Vanessa
Andre
It's super hard to cancel. I've been trying to cancel for months. Also, all of a sudden Hubble started sending me contacts that didn't work. The prescription changed and couldn't get in contact with anyone to change it. Thank God I found another provider.
Response from Hubble ContactsMar 27, 2019
Hi Andre, Thank you for taking the time to leave this review. I am sorry to hear that your Hubble experience has not been working out. I can see that your account is still active and that you have not contacted our customer service team about any of these issues. Please email [email protected] about this, with the subject line "ATTN: Trust Pilot" and I will make sure my team gets back to you with more information ASAP. Best, Vanessa
Adam
These things are incredibly painful. I found that every other one had to be taken out immediately as it was causing great discomfort. Went back to my slightly more expensive but comfortable ones and am awash with relief.
Response from Hubble ContactsMar 27, 2019
Hi Adam, Thank you for taking the time to leave this review. I'm sorry to hear that our lenses have not been working out for you. Please be sure to discontinue wearing them and to cancel your subscription with us before you are charged for your next order. Please call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday to cancel. Thank you, Vanessa
Monkeys M.
Horrible customer service. Awful drying contacts (1 day) Moved out of state and had my renter send back the unopened packages, because it was 90 days passed they refused to refund my money AND kept my contacts. 4+ months worth.
Response from Hubble ContactsMar 27, 2019
Hi there, Thank you for taking the time to leave this review. I am so sorry to hear that you have had this experience with our service, and we would be happy to look into this further. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" at your earliest convenience! Best, Vanessa
Stephen
Had a ton of trouble canceling Contacts were low quality, dried out my eyes, and customer service fought me every step to prevent me from canceling then still charged me even after saying they'd cancel my subscription.
Mary
Very convenient and affordable
Madison
Love it. Great service. Great quality
for your O.
Convenient service. Great customer service which is through email. I typically like to call for customer service but found quick and friendly responses through the Hubble's email customer service reps. Contacts are great also!
