Vin
Great Customer Service
I had an issue with my shipment. The box was wet when it showed up and half the contacts were ruined. I called Hubble and they immediately sent me a free 1 month supply no questions asked. Great customer service!

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Vin
I had an issue with my shipment. The box was wet when it showed up and half the contacts were ruined. I called Hubble and they immediately sent me a free 1 month supply no questions asked. Great customer service!
Tere A.
Llegaron la promoción un poco tarde, 13 días..buena presentación, mejor que en otras compradas en óptica, de momento el primer día todo correcto, cómodas, visión perfecta..vayamos viendo el día a día. Al principio leyendo las diferentes opiniones pensé que serían muy malas, pero de momento...todo ok.
Response from Hubble ContactsApr 18, 2019
Hola Tere, ¡gracias por probar nuestras lentillas y por tu reseña positiva! Sentimos mucho el retraso en el envío, normalmente tardan entre 3 y 6 días. Cualquier cosa no dudes en escribirnos a [email protected] y el equipo te ayudará en lo que haga falta.
Catrina
Easy and affordable!
Response from Hubble ContactsApr 12, 2019
Hi Catrina, Thank you for taking the time to leave this review. I'm so happy to hear that you're enjoying the Hubble Contacts service! We appreciate your feedback! Best, Vanessa
Elia T.
If you're desperate Just give them your prescription they don't check with a doctor to see if it's correct anyway. I entered my prescription incorrect the first time so they sent me the wrong ones. I corrected it with no questions asked and never submitted a script they just took my word for it. Almost 2 years later I was still getting them. (I didn't have insurance.) Now I have a new script at the same time my credit card expired I never updated it. After receiving emails EVERYDAY for 2 months about my card being expired they must have tried everything and finally guessed a new expiration date and started sending me contacts again. (Wrong script because 2 years later they still haven't checked with a doctor. ) I emailed them asking who authorized charges and they just sent me a return label. They are giving me a hard time for a refund on a product I never authorized to be charged. I had to call my bank to block them and no refund.
Response from Hubble ContactsApr 12, 2019
Hi Elia, Thank you for taking the time to leave this review. I would like to look into your experience and make sure that your account is no longer active and that this is all resolved in accordance with our policy. Please send a copy of this review to [email protected] with the subject line "ATTN: Trust Pilot" at your earliest convenience! Best, Vanessa
Ami
fresh contacts every day for a super fresh, super sweet price! Would and have recommended many times!!!
Response from Hubble ContactsApr 12, 2019
Hi Ami, Thank you for taking the time to leave this review. I'm so glad to hear that you're loving the lenses and the service! We appreciate you spreading the word! Best, Vanessa
Disappointed
Seriously the WORST company to go through, talk about over charging and re-accruing charges without any damn customer service
Response from Hubble ContactsApr 12, 2019
Hi there, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a frustrating experience with our team. I can see that you have had several emails from us about attempted charges to your account, which you reached out about. We responded to let you know that you would need to call in to cancel your subscription. Please call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday to cancel. Best, Vanessa
August
Terrible, uncomfortable lenses, even compared with among many of the lower-quality prescription lenses out there. I mean, wow, every time I put them in I had really red, irritated eyes after taking them out. Clearly they're using really old, bad product material technology. On top of that, when I started my subscription, there were not adequate measures to ensure my prescription actually could be used to order lenses from Hubble. This company definitely fits with the worst trends among tech companies who have great marketing and branding while not really caring about the impact and morality of their products. I have thrown about 80 days' worth of contact lenses into the trash because they were so uncomfortable compared to my new contacts I actually bought with a prescription, and the eye doctors I talked to made it clear that the Hubble contacts could threaten my eye health by wearing them. I cannot make it any clearer how much I regret giving these people my money, but I'm glad they emailed to request for me to give them a 5-star review on Trustpilot so that I can instead now take the opportunity to express my dissatisfaction.
Sarah
Love these contacts... And they come just when I need them. Thanks Hubble!! 😁