Hubble ContactsReviews of hubblecontacts.com

No issues, excellent experience

Didn't fit my eyes correctly

Best contacts on the market in all categories...I wish everyone who needs contacts could go to these, They used outstandingly precise technology to see that all lenses are essentially perfect for the wearer. I am 83 now and would be an invalid at home without them.

There contacts were not great. Uncomfortable and much thicker than other brands of dailies I have worn. But I only typically wore them for a few hours, not a whole day so it was fine. But I can't recommend the company at all due to their policies. They make it difficult to cancel. You have to call in during certain business hours on Monday-Friday only. For a company in the modern era this doesn't make any sense. There is zero reason for them not to let you cancel online, other than they want to make it purposefully hard for people to stop paying them for their poor quality contacts. You can't remove your credit card information either. The only options online are to delay your boxes for a few months. My prescription was almost out, so I delayed the boxes until it was done. After it ran out I emailed their customer service to confirm my service was done and that I did not want their contacts anymore. They stopped charging my account, and replied that my service with them was over. And then they would. Not. Stop. Emailing. Once a week I received an email asking to get an online contacts prescription to renew my service. I replied to the first few of these stating I was not interested in their contacts anymore. When the emails didn't stop, I had to just block them. Look online for more about this company's shady practices around obtaining and confirming prescriptions. You can also learn about the quality of the plastic used in their contacts. It's not great, and all the major US brands opt for better plastic that is better for your eyes. They are a sketchy company that will not let you go, and their contacts aren't good or cheap enough to justify putting up with their aggravating business practices.

Customer service needs improve.

Best contacts ever I thought all hope was lost and the customer service team I mean seriously amazing!

My only critique is that I can’t pause/unpause my subscription when I accrue extra contacts. Instead, I have to update my subscription to an extra month between deliveries then change it again later, rather than just turning it on and off at my convenience.

Great service, great product. Zero issues.