Hubble ContactsReviews of hubblecontacts.com

Love it! So easy!

The contacts are so-so. The whole motto “you get what you pay for”. The auto billing and mailing is great as I don’t have to worry about it. As far as the contacts, they dry out extremely fast and there’s many inconsistencies with them. One being the rim on some of the contacts are not straight/round, it looks peeled up. Also some come with small scratch like flaws as well. The only thing keeping me here is the price but I am willing to pay more for contacts without flaws(shouldn’t have any to begin with) and ones that don’t dry out after a couple hours .

Overall a great alternative to higher priced options.My suggestion would be to provide a way to have one account for one household with multiple users instead of making me create 3 different accounts for each user even if they all ship to 1 house and have same payment method.

Wonderful company! Always have my contacts every month on time.

I loved it since day one I tried them on. I believe it’s a great quality product that comes with excellent customer support.

The customer service for this company is lacking. I called on the same day as a charge was made and told they could not provide a refund as they had already shipped it. There is no way they shipped it that fast, and furthermore, provided a complicated means of that money being refunded. They waited to long to confirm the transaction with my bank, so my bank refunded it, only to have Hubble charge me again, over drafting my account. While the contacts are decent and inexpensive, the service is lacking enough that I will not work with them again.

Great value for disposable contacts, good experience with customer service.

Decent but wasn’t “Wowwed”. I was a customer for about a year and a half. It is easy to get sucked in, as the subscription service makes it very easy. The contacts themselves are of an inferior technology when compared to some of the markets newer brands and materials used. The contacts are not as breathable or lubricated as other contact I had used previously, and newer ones I am currently using. The contacts do work ok initially but to seem to degrade and dry out by the end of the day. I found them to get cloudier as the day progressed. By the end of they day I felt they were significantly tackier and almost completely un-lubricated. The subscription service is nice and shows up dependably. I had a few contacts that were torn or ripped. Customer service treated me fairly and sent me a replacement box, which was generous. When hubble raised their price a few months back, I knew it was time to try something new. One suggestion - have a cancellation option online. Currently, to cancel, a customer must call Hubble directly. Calling directly and dealing with a rep is a hassle in itself, but Hubble operates on east coast time and keeps very banker-like hours. It was a chore for me to remember to call during the middle of the work day (I am in the western US) spend time on hold, and then deal with the cancellation. The intention is clearly to make it a bit of a hassle to keep the consumer subscribed. I get it, but it feels like a manufactured obstacle that is too obviously unnecessary and manipulative.