Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Whitney
Did not recieve return shipping label to return lenses for refund.
Response from Hubble ContactsApr 24, 2019
Hi Whitney, Thank you for taking the time to leave this review. I'm sorry to hear that you didn't receive the label you need, and I'd like to make sure my team follows up with this! Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
KB
For the price they are worth it. I do have an occasional issue with random lenses sometimes though, where they just don’t feel right on the eye, but I’ve worn contacts for over 20 years and I’ll definitely keep getting them from Hubble.
Response from Hubble ContactsApr 24, 2019
Hi there, Thank you for taking the time to leave this review. I'm glad to hear that you're loving the Hubble Contacts experience! We're so glad to have you on board. Sorry to hear that some of your lenses have been uncomfortable--you may find that over the counter re-wetting drops help! Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Vanessa
Tiffany
My contacts always arrive on time or ahead of schedule. I have never had any issues!
Response from Hubble ContactsApr 24, 2019
Hi Tiffany, Thank you for taking the time to leave this review. I'm so happy to hear that you're enjoying the Hubble Contacts experience! We appreciate the feedback. Best, Vanessa
Nicole
The contacts are easy to use, fit well, and are comfortable. I would highly recommend giving them a try!
Response from Hubble ContactsApr 24, 2019
Hi Nicole, Thank you for taking the time to leave this review. I'm glad to hear that you're loving your Hubble Contacts! We appreciate you spreading the word :) Best, Vanessa
Timothy
They suck. You can't talk to anyone about it. I have been trying to cancel my subscription for months. Nobody answers. It's a big joke. Their contacts suck. Make my eyes fill with goop or whatever you wanna call it. I didn't even wanna give them one star. I am thinking about closing my whole account that way I can finally be free of Hubble. Pretty bad when ur Weill to change bank accounts to get free
Response from Hubble ContactsApr 25, 2019
Hi Timothy, Thank you for taking the time to leave this review. I'm sorry to hear that you've had a frustrating Hubble experience. From what I can see, we don't have a record of you having contacted us via email or phone. I would love to find out what happened here, and make sure that your Hubble account is properly cancelled. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Thank you, Vanessa
Usman G.
Beware of Scam trial subscription. I thought i signed up for a trial for £1. Couple of weeks later a charge £27 appeared on my statement. No refund issued.
Response from Hubble ContactsApr 25, 2019
Hi Usman, Thank you for taking the time to leave this review. I'm so sorry to hear that the subscription charge came as a surprise to you, but we do mention this several times during the sign up process, and again in the email you receive after placing your order. We would be happy to issue a refund for the order you received, if you return the unopened package using the return label we will provide to you via email. Please reach out to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP with a resolution. Best, Vanessa
Jess
I love these contacts!!! Daily contacts means they always feel fresh and clear, and I dont have to buy contact solution and contact cases. The monthly delivery is stress free and soooooo convenient! Affordable and wonderful!
Response from Hubble ContactsApr 25, 2019
Hi Jess, Thank you for taking the time to leave this review. I'm so happy to hear that you've had a great Hubble Contacts experience so far! We're happy to have you on board :) Best, Vanessa
Tina
LOVE,LOVE,LOVE these light weight, crystal clear contacts. Unfortunately they are not covered by my insurance so I had to stop using them.
Response from Hubble ContactsApr 25, 2019
Hi Tina, Thank you for taking the time to leave this review. I'm so happy to hear that you were a fan of the lenses! Have you checked with our email team? They can provide receipts for reimbursement, if that is an option for you. Send an email to [email protected] for more information! Best, Vanessa
