Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Francine I.
Oct 14, 2025
I have the classic pair
I have the classic pair. It’s not the best, but okay for the price. There’s always two or three pairs that I have to toss it out. If you are on a budget I recommend. Update: Hubble sent a replacement for my contact lenses. So I’m updating my review to 5 stars for their customer service.
Response from Hubble ContactsOct 15, 2025
Thanks for sharing your thoughts, Francine. We’re glad you’re finding value in your lenses, though we're so sorry to hear a few pairs didn’t hold up. We’ll process a replacement for you, forward this to our Quality team, and reach out via email for more details. Thanks for helping us improve! Kind regards, The Hubble Contacts Team
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Linda A.
Oct 14, 2025
Professional and educational customer…
Professional and educational customer service. Also, personable to clients.
Response from Hubble ContactsOct 15, 2025
Thank you, Linda! We’re happy to hear you found our team both professional and personable. We always aim to make every interaction helpful and friendly. ❤️ Kind regards, The Hubble Contacts Team
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Janice D.
Oct 14, 2025
Customer representative was…
Customer representative was professional knowledgeable kind
Response from Hubble ContactsOct 15, 2025
Thanks, Janice. It means a lot to hear that our customer support was professional, kind, and really knew their stuff. We appreciate you taking the time to share this. Kind regards, The Hubble Contacts Team
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Kayla G.
Oct 14, 2025
Unsatisfied
Over 30 days went by and I never received my contacts from Hubble. I was out for weeks despite being on a 30-day plan. I contacted support twice, both times they said they’d “expedite” replacements, but the first shipment never left the facility. Tracking numbers were created through random companies (Onetrack, Umamai) but I recieved the 2nd order after 2 weeks finally. I’ve since switched to Waldo. They offer better quality, deeper containers, sturdier packaging, and I can actually see if my contact is inside-out. Much happier with them and a little cheaper too.
Response from Hubble ContactsOct 15, 2025
Hey Kayla! We’re really sorry about the trouble with your delivery. Our team actually did request expedited shipping, but it looks like there was an issue with the shipment along the way. We’ll be reaching out via email and will still process another replacement for you to make this right. Thank you for your understanding. Kind regards, The Hubble Contacts Team
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Daniel
Oct 14, 2025
Great customer service
Great customer service. Consistent and good quality lens.
Response from Hubble ContactsOct 14, 2025
Thanks so much, Daniel! We’re glad to know you’re happy with the consistency and quality of our lenses, as well as the service you’ve received. Your feedback means a lot to us. ❤️ Kind regards, The Hubble Contacts Team
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Janice
Oct 14, 2025
Best contacts ever!
Best contacts ever!
Response from Hubble ContactsOct 14, 2025
Thank you, Janice! So glad to know you’re happy with your contacts. ❤️ Thanks for being part of the Hubble fam! Kind regards, The Hubble Contacts Team
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Greg H.
Oct 14, 2025
Never a problem
Never a problem. Deliveries like clockwork. Quality has been perfect.
Response from Hubble ContactsOct 14, 2025
Thanks so much, Greg! Smooth deliveries and perfect quality are what we aim for. We’ll keep the clockwork running! ⏰😄 Cheers, The Hubble Contacts Team
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Kelly D.
Oct 14, 2025
Love for 8 years, but...
I love the Hubble company, been with them in early 8 years. Their customer service is great, as is there consistent delivery. Problem is... the actual contacts. The quality is not great. Often they are flawed and I end up wasting at least one in the morning. The minute said contact goes in, my eye starts to react to it being flawed and I have to throw it out. The next one that goes in is fine. Would not be a huge issue, but there are 30 per month in the box, so it's starts eating away at the "daily" option. I've often had to order extra boxes just to cover for this.
Response from Hubble ContactsOct 14, 2025
Hi Kelly, thank you for being such a loyal customer all these years. We’re so glad you’ve found our service and deliveries reliable, but we’re sorry to hear about the recurring contact lens issues. We’ve gone ahead and sent a free replacement box your way, and we’ve also forwarded this to our Quality Team to look into this further. We’ll also be in touch via email with more details. Kind regards, The Hubble Contacts Team
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