Julie
Extremely poor customer service
Product is good. Customer service is terrible. I sent multiple emails about my account and changing some information and ordering extra. No one ever responded. I have searched the website for a phone number to call. There is no phone number to be found. Getting help on your account from this company is impossible!
Response from Hubble ContactsJun 21, 2019
Hi Julie, Thank you for taking the time to leave this review. I am very sorry to hear that you have not had a great experience with our team. It looks like the last email we sent you was on May 10 and we asked for your confirmation to proceed with placing the order, but we received no response. We’d love to make this up to you. Our phone number can be found under the Help tab on our site. You may reach us at 1-619-404-0542 between 9AM and 5PM EST, Monday through Friday or send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa