Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Dave
Jun 20, 2019
Great contacts, dumb cancellation
Great contacts. Require cancellation by phone though, which is awful. Also annoying that updating subscriptions has to be done via email or phone with a customer service rep.
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Lillian
Jun 20, 2019
Always friendly and helpful service.
Always friendly and helpful service.
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Nieve-jasmine-magenta F.
Jun 20, 2019
Dreadful to cancel
Dreadful to cancel , its easy to online order but to cancel its a nightmare, if you order online the same should be made to cancel! No you have to ring a number not be able to get through and your passed from pillar to post and hung up on! the quickest way i found was to stop the pay pal payments and report it , bare this in mind before you order from them.
Response from Hubble ContactsJun 20, 2019
Hi there, Thank you for taking the time to leave this review. I'm sorry to hear that our cancellation policy was frustrating for you. I would love to find out what happened here, and make sure that your Hubble account is properly cancelled. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Best, Vanessa
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Jennifer B.
Jun 19, 2019
3 years and love them
3 years and love them. I see clearly and cannot feel them in my eyes.
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Heather
Jun 19, 2019
I’ve reached out twice to customer…
I’ve reached out twice to customer service regarding some contacts being dry and three ripped before wearing and never heard back.
Response from Hubble ContactsJun 20, 2019
Hi Heather, Thank you for taking the time to leave this review. We take quality issues very seriously at Hubble. I have had a chance to look into your conversations with our team, in which they asked you confirmation to send out replacement lenses but we have not received a response from you. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Vanessa
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Stephen
Jun 19, 2019
Excellent service!
Excellent service. Delivery is on time every month, and the contacts are high quality. Can't beat the price point, either.
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Mark J S.
Jun 19, 2019
Really bad company for cancelling
Really bad company for cancelling! Make you run around the houses to get you to either forget, give up, or change your mind.
Response from Hubble ContactsJun 20, 2019
Hi Mark, Thank you for taking the time to leave this review. I'm sorry to hear that you have difficulties cancelling your subscription. I would love to find out what happened here, and make sure that your Hubble account is properly cancelled. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Best, Vanessa
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New Y.
Jun 19, 2019
Very convenient and great customer service
Hubble is convenient and has great customer service. My only change would be the contact itself. I find them to be a little harder on the eyes for dailies especially in comparison to other brands I have tried.
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