Breanna M.
So disappointed.
I ordered my first pair. It took about 1 week to arrive. I was surprised at how wonderfully comfortable they are, but THEY SENT ME THE WRONG PRESCRIPTION. I needed them for a beach trip I am taking and I guess I will be wearing glasses the whole time. I'm very dissatisfied, as I gave them my correct prescription. Also, I never "signed up" to have them continue to send me contacts. I thought the first order was like a trial, But it appears they signed me up for a subscription anyways and they make it nearly impossible to cancel. It says I have no account? Tell me how I am getting charged then and still receiving contacts that are all kinds of blurry?!
Response from Hubble ContactsJul 23, 2019
Hi Breanna, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a frustrating experience. I'd like our team to look into this and find out what happened along the way so that we can provide more information and do what we can to help! Please email [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP. Best, Vanessa