Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Trisha
I have been with Hubble almost a year. Never had one problem. Always received contacts on time and whenever I needed to change how often I received them just went to sight and changed how often. The sight is easily understandable. Very Happy!
Response from Hubble ContactsJul 25, 2019
Hi Trisha, Thank you for taking the time to leave this review. It's great to hear that you're so happy with our subscription service! Thanks for the awesome feedback :) Best, Vanessa
Tatyana
I love Hubble it has made contacts so easy and I’m never afraid of running out because they come on time every month
Response from Hubble ContactsJul 25, 2019
Hi Tatyana, Thank you for taking the time to leave this review. It's so great to hear awesome feedback from a longtime Hubble wearer! We're so happy that you're loving the lenses! Best, Vanessa
Kaitlin
Ever since the price increase the quality has gone down. In my last several boxes there are at least one or two pairs of lenses that are unusable
Response from Hubble ContactsJul 25, 2019
Hi Kaitlin, Thank you for taking the time to leave this review. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Vanessa
RG
Poor customer service and didn't provide any help.
Response from Hubble ContactsJul 26, 2019
Hi there, Thank you for taking the time to leave this review. I've just had a chance to look into your account, and I can see that your original order was cancelled because your doctor did not verify the information you provided when placing the order. This usually means that you do not have a valid Hubble Contacts prescription, which means we are unable to provide lenses. If you'd like to find out how to get started, please visit the "Need an Exam?" section on our website! Best, Vanessa
Kelsey
The quality is ok. The convenience is great.
Response from Hubble ContactsJul 26, 2019
Hi Kelsey, Thank you for taking the time to leave this review. I'm glad to hear that you're happy with the convenience of the subscription service. If you find that the lenses are not comfortable, it's important that you refer to your eye care professional so they can help find out why. If you have any questions, please reach out to our team at [email protected] and we'll get back to you ASAP. Best, Vanessa
MARK
Need different delivery schedules are needed
Response from Hubble ContactsJul 25, 2019
Hi Mark, Thank you for taking the time to leave this review. You can log into your Hubble account to adjust and customize your delivery schedule. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Vanessa
Julie
I love my Hubble Monthly Contact subscription. Fast, reliable and a great price!
Response from Hubble ContactsJul 26, 2019
Hi Julie, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the Hubble Contacts service! We're so pleased to provide a reliable and affordable option for daily lenses! Best, Vanessa
Susan
I love Hubble contacts. Its super convenient to get my order once a month. If I ever have any problems, I just email them and they fix the problem immediately.
Response from Hubble ContactsJul 26, 2019
Hi Susan, Thank you for taking the time to leave this review. I'm very happy to hear that you're loving the Hubble Contacts experience and that our team has been helpful along the way! It's great to have you on board! Best, Vanessa
