Hubble ContactsReviews of hubblecontacts.com

I have really enjoyed the quality and cost of these contacts! 👍🏼

I got a £1 offer for 2 weeks' supply and the lenses were fine. I've had worse, had better. No issues with the product. The standard monthly cost is £27 (I think) once you include shipping and this is actually much more expensive than other suppliers. But the shipping times are the real issue. I think they are a NL based company, so shipping takes 5-7 working days to the UK. I'm still waiting for my new box of lenses and I ran out 5 days ago - they don't allow for this time in their despatch scheduling. So it's a bit of a pain and I decided to cancel (although I could simply change the delivery schedule, I couldn't really be bothered to do that when you consider they're more expensive too). You can only cancel via phone - I think this is a bit cheeky because obviously it gives them the chance to persuade you to change your mind - although they aren't pushy. It would be good to have an email option like most other online companies. So if you're taken in by the £1 offer or the cool branding and Instagram ads (like I was!) then hopefully this is some food for thought. I'll be going back to contact lenses.co.uk.

I ordered a years worth of contacts and have not had any problems. Getting ready to do that again!!

Terrible user experience

Literally the worst customer service. I cancelled my subscription after my trial, because these contacts irritated my eyes soooo bad. Also, they dry up so quick in my eye and are pretty much impossible to get out, it takes me like 15 min. So I cancelled my subscription, only to be charged for a full month ($36.99), AND I didnt even receive the contacts in the mail. When I called and complained the girl was rude and when I told her she was being rude and I wanted to speak to a supervisor she told me the only way to do that is for him to call me back..and he never did. Sent me an email 24 hours later ..then finally called when I answered the email and told me there was no way I was receiving a refund and that I could only have a complimentary box of contacts. I said no way do I want those things I just explained they irritated the heck out of my eyes. Absolutely horrible going back to acuvue.

Awesome customer service. Being using for over a year. No complaints at all. Highly recommend!

Love their entire team!

Great product. Always on time. Easy to use.