Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Nikki
Very happy with this company and their product. Affordable and reliable. I also love that I can change my subscription as needed.
Response from Hubble ContactsNov 4, 2019
Hi Nikki, Thank you for taking the time to leave this review. I am happy to hear your flexible subscription and our lenses are working so well for you. It's great to have you onboard :) Best, Samantha
Brianna
Not good quality contacts fell out easily. It was also very hard to cancel my subscription.
Response from Hubble ContactsNov 4, 2019
Hi Brianna, Thank you for taking the time to leave this review. I am sorry to hear that you did not get on well with the lenses. I can see that you have not reached out to our customer support team at this point. If you’d still rather cancel your subscription, it’s easy - just call us at 1 (619) 404-0542 between 9am and 5pm EST, Monday through Friday. Best, Samantha
Kristin
I love my Hubble contacts. They fit great and I really like that I can get them every 30 days or further out if I wear my glasses more often.
Response from Hubble ContactsNov 4, 2019
Hi Kristin, Thank you for taking the time to leave this review. I’m so glad that the subscription service and our lenses are working out for you. We appreciate your feedback! Best, Samantha
Barbara
Your contacts are good, but they DO NOT work for me!! I have asked several times that you stop taking money out of my account!
Response from Hubble ContactsNov 4, 2019
Hi Barbara, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble with our lenses and canceling your subscription. I would love to find out more about what happened so that we can make this right. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! Best, Samantha
Jerome
Your customer service is terrible I canceled the subscription back in February of this year and you guys still charge my account and send me contacts ridiculous
Katrina
I ordered Hubble contacts not knowing much about them. The price was good so I thought I would give it a try. They were surprisingly comfortable. I enjoyed the freedom of being able to throw them away each day and not having to plan ahead and bring solution and a container. Customer service was helpful and nice when I did have to call.
Response from Hubble ContactsNov 4, 2019
Hi Katrina, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. Thanks for being a part of the Hubble family. Best, Samantha
Paris
The idea of Hubble is amazing however after months of using the product my eyes have become irritated & burn every time I wear the contacts. Not sure if it’s the area in which I live, and the allergies in the air or if something was changed in production of the contacts. I’d love to give a five star rating for the pricing is phenomenal but I’m now just curious if this is a “you get what you pay for” type of deal. Again - concept is fabulous just wish it worked better for me personally.
Deanne
My experience with Hubble has actually been good. The contacts arrive on time and at whatever interval desired. The prescription seems to be fine. I have received one or two dried-out contacts, though, where the pack had perforated.
