Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Mathieu
Ils rendent impossible l'annulation de l'abonnement
Response from Hubble ContactsNov 2, 2020
Bonjour Mathieu, nous sommes navrés d'apprendre que votre expérience avec nous n'a pas été agréable. Nous faisons notre possible pour améliorer nos services.
Emmanuel
Dailies are easily replaceable, comfortable affordable. Customer service is also great . 10/10 would recommend .
Neness
Super rien à redire
Daniel A.
Excelente, solo eso
Response from Hubble ContactsSep 7, 2020
Hola Daniel, Muchas gracias por tu tiempo en escribirnos tu experiencia. Estamos aquí si necesitas cualquier ayuda. Un saludo, Pedro.
Debra
I feel you all should allow the most convenient way of canceling your subscriptions. I was very disappointed in the handling of my case, I feel you should have given me a refund due to the fact I had by way of email.
Response from Hubble ContactsSep 15, 2020
Hi Debra, Thank you for taking the time to leave this review and for providing us this feedback. I'm so sorry that your encounter with our associates fell short of expectations. I do see that you sent our customer service team emails on July 3 and July 7, to which the team responded with our subscription cancellation information. Since we do keep a record of every single phone call made to our team within business hours, I do not see a phone call prior to the charge being placed. We require a call because this way we ensure everything has been done successfully. We can help and assist with any issues and we avoid technical errors which could result in further unwanted charges and frustration. Unfortunately, we can’t offer a refund at this time. For quality control purposes, we don’t accept return shipments. To confirm, your account has been cancelled. We sincerely appreciate your understanding in this matter. Please feel welcome to reach out to me [email protected] with the subject line "ATTN: Trustpilot" at with any questions you may have and I would be more than happy to help. Best, Samantha
Pierrette
Bonjour je veux que arrête de m’envoyer ces lentilles car je ne l’es utilise pas je résilie le contrat que j’ai pris par erreur merci car ne me conviennent pas du tout cordialement
Response from Hubble ContactsOct 17, 2020
Bonjour, nous vous invitons à nous envoyer un mail sur [email protected] pour que notre équipe puisse vous assister avec votre demande. Nous espérons pouvoir résoudre votre souci le plus vite possible !
Gabriela
I am so happy with the quality and price.
Emily
It was fine until I have tried to cancel my subscription and they keep billing me and not canceling my stuff and sending me contacts that I no longer need or want. Customer service is awful and I keep getting the same automated response in my email to them when I try and cancel my subscription.
Response from Hubble ContactsSep 15, 2020
Hi Emily, Thank you for taking the time to leave this review. I'm so sorry that your encounter with our associates when cancelling fell short of expectations. I do not have the ability to cancel the account from this platform but I will reach out to you shortly via email, to find out more about your interactions with our team and get to the bottom of this. I'm looking forward to hearing from you. Best, Samantha
