Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Jeff K.
Jul 1, 2026
Hubble quality getting worse
It’s obvious that Hubble is going with cheaper products. I frequently open contacts that are dry without any solution. I just opened 3 dry contacts in a row.
Response from Hubble ContactsJul 2, 2026
Hi Jeff, thanks for the feedback. Receiving multiple dry lenses is definitely not the standard we expect, and we want to fix this. We have already processed a refund and replacement orders to cover the affected lenses. A member of our team will also reach out directly to gather a few more details about this batch so we can send them to the quality team for review. If there’s anything else you need in the meantime, please let us know. Kind regards, The Hubble Contacts Team
Report
Nicholas M.
Jun 30, 2026
I have try to cancel my subscription…
I have try to cancel my subscription multiple times and still get sent and charged for more contacts. I would like to cancel my subscription pkease.
Response from Hubble ContactsJul 1, 2026
Hi Nicholas, thank you for bringing this to our attention. We completely understand how upsetting it is to see charges continue after attempting to cancel. We want to assure you that your subscription has now been officially canceled, and a refund has been issued on our end, and the funds should hit your account as soon as your bank finishes processing the transaction. If you have any further questions, please don’t hesitate to reach out to us directly. Kind regards, The Hubble Contacts Team
Report
Whitney H.
Jun 30, 2026
My prescription is getting delivered at…
My prescription is getting delivered at my old address even after I changed my address on my account.
Response from Hubble ContactsJun 30, 2026
Hi Whitney, thank you for bringing this to our attention. We’re sorry to hear that your order was sent to your old address. Our team will reach out to you via email to review what happened and make sure you’re fully taken care of. We’ll work with you to get this resolved as quickly as possible. Kind regards, The Hubble Contacts Team
Report
FELICIA
Jun 29, 2026
Poor customer service and no address verification
I accidentally entered an incorrect shipping address when placing my order, and unfortunately there was no verification process or follow-up before my contacts were shipped. Now my package is on hold with the carrier, and I have to work with the shipping company to try to correct it. I understand the incorrect address was my mistake, but it would have been helpful if Hubble had an address verification system or reached out when there was an issue before shipping. Since contact lenses are an important product, better communication and order verification could help prevent situations like this. Overall, I hope Hubble improves its shipping process to make it easier for customers if an address issue comes up
Response from Hubble ContactsJun 30, 2026
Hi Felicia, this is really valid and helpful feedback, thank you for taking the time to let us know about this issue. We’ll make sure our tech team is aware and we have sent you a replacement order that is on its way to the correct address. Kind regards, The Hubble Contacts Team
Report
Todd C.
Jun 28, 2026
If I cancel or suspend an order that…
If I cancel or suspend an order that means its canceled or suspended not just keep taking money
Response from Hubble ContactsJun 30, 2026
Hi Todd, thank you for sharing your feedback. We want to clarify that canceling or pausing a specific order is different from canceling an active subscription. Because the subscription itself remained active in our system, our automated process continued to generate and ship your regular lens supply. To resolve this for you immediately, we have gone ahead and officially canceled your subscription, so there will be no future charges to your account. Additionally, we have issued a full refund for your most recent charge, and the funds should appear back in your account as soon as your bank completes processing the transaction. Kind regards, The Hubble Contacts Team
Report
Carly R.
Jun 27, 2026
Easy to order and reliable
Easy to order and reliable
Response from Hubble ContactsJun 29, 2026
Thank you for taking the time to leave a review, Carly! We're glad you've found our service easy to use and dependable. Your support means a lot to us, and we look forward to continuing to serve you. Kind regards, The Hubble Contacts Team
Report
Stacy A.
Jun 27, 2026
Company that cares about product…
Company that cares about product quality and customer service. Prices have risen in recent years, just like everywhere else, but their attention to making things right if something goes wrong had never changed. I prefer their lenses to anyone elses.
Response from Hubble ContactsJun 29, 2026
We love hearing this, Stacy! Thank you for recognizing our commitment to both quality and customer service. It means so much to know we've earned your trust, and we're thrilled to be your preferred choice for contact lenses! Cheers, The Hubble Contacts Team
Report
customer
Jun 26, 2026
I love the fact that the contacts ship…
I love the fact that the contacts ship so fast ! They’re good quality contacts and affordable
Response from Hubble ContactsJun 26, 2026
Hi there, thank you for taking the time to share your experience. We're thrilled that you're happy with the quality of our contacts, their affordability, and how quickly they arrive. Your support means a lot to us. Kind regards, The Hubble Contacts Team
Report