Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Melody
Prompt delivery and excellent customer service. I love the contacts that i can throw out each day and get a fresh pair.
Response from Hubble ContactsMar 5, 2021
Hi, Melody, Thank you for taking the time to leave this review. I'm so glad to know you received your lenses on time as well as the help you needed in a timely manner from our team. Happy to have you in the Hubble family :) Best, Cristy
ella
I like the contacts. Thank you
Response from Hubble ContactsMar 5, 2021
Hi, Ella, Thanks for your lovely review! We're so happy to hear that you're satisfied with our lenses. :) Best, Cristy
Miss Giorgia N.
Great contacts, can change whenever u like how u get them and how many u want over a certain time etc.
Response from Hubble ContactsMar 5, 2021
Hi, Thanks for sharing your experience with us! We're glad you find Hubble so reliable. Glad to have you onboard! :) Best, Cristy
Siusanne
I love having fresh lenses every day and don’t feel crushed if for some reason, I loose one! I really love I don’t have to pop by the eye doctor for them to order and then wait for them to call me back to pick up. They are great on vacation as well.
Response from Hubble ContactsJan 25, 2021
Hi Siusanne, Thank you for taking the time to leave this wonderful review. I'm so happy to hear that you're having a great experience with our lenses and subscription service. Also glad that you were able to wear fresh lenses as much as you like. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Gabby
FRAUD! FRAUD! FRAUD! They refuse to cancel your subscription, charge you double, then ship your product by a 3rd party you cannot reach. Then they will fight you on the dispute. I tried to cancel the item before it shipped to no avail.
Response from Hubble ContactsJan 25, 2021
Hi Gabby, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription and getting a refund. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" so we can work with you directly on this. We look forward to hearing from you. Best, Roxanne
Jessica
Great service, mailed monthly. Overpriced but you pay for convenience.. Approved my subscription within a month and had my first set of contacts month and a half after. Giving four stars because the subscription doesn’t come out on a specific day every month, it’s at random. If you’re broke make sure you always have the subscription money in your account at least..
Response from Hubble ContactsJan 25, 2021
Hi Jessica, Thank you for taking the time to leave this balanced and fair review. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review. I'm glad that the subscription service was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. Also, we understand that our pricing is not favorable to you, we are actually offering less than other big online retailers. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Kurtis
Excellent. Simple.
Response from Hubble ContactsJan 25, 2021
Hi Kurtis, Thank you for taking the time to leave this review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. Best, Roxanne
Shawna
They show up like clockwork. I now have too many contacts.
Response from Hubble ContactsJan 25, 2021
Hi Shawna, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time. If you've got a stockpile of lenses, we'd be happy to help you adjust your delivery schedule or pause your account for a few months. I will reach out to you shortly via email to help out! Thanks for being a part of the Hubble family. Best, Roxanne
