The Home Service Club Reviews | Read Customer Reviews of hscwarranty.com

The Home Service ClubReviews of hscwarranty.com

3.4343 reviews
Insurance
305 Broadway 9th Floor, New york, New York

Call Directions Website

The Home Service Club

About The Home Service Club

Our focus on home warranty service has allowed us to build a strong network of pre screened service contractors. We have worked hard to become and industry leader and innovator in the field of home warranty service. We are available online 24/7 and by phone (during business hours) to take service requests from our customers across 49 states. Here at The Home Service Club, we pride ourselves on our superior customer service.

The Home Service Club (hscwarranty.com) has 343 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: hscwarranty.com
Website: hscwarranty.com
Category: Insurance
Location: New york, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Insurance, New York

The Home Service Club reviews

Showing 8 reviews with 4 stars · Clear filters

Gwendolyn H.
Nov 15, 2020
What a journey
What a journey! Just last week, I was battling a mice infestation here in the house. After one call to Home Service Club, now I'm in 7th heaven! I am extremely blessed to have signed up.
Report
shola A.
Oct 9, 2020
It was never exciting to call for a…
It was never exciting to call for a technician for a broken oven. Especially when you need it for your day-to-day activities. But HSC has this sense of being so accommodating, you'd actually be happy to call them to file a claim. And as before, they got the oven fixed in a day.
Response from The Home Service ClubOct 20, 2020
We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan [email protected]
Report
Jessie W.
Oct 9, 2020
The gutter in my grandparents' house…
The gutter in my grandparents' house fell! Probably because of lack of maintenance. Since they're already subscribed to HSC, I gave them a call and they went in for the repair. Kudos to them for their fast response!
Response from The Home Service ClubOct 20, 2020
We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan [email protected]
Report
Jeanne C.
Oct 4, 2020
What a blessing that we just had our…
What a blessing that we just had our plan renewed a few weeks back. Our kitchen needed a major overhaul with our oven and stoves breaking almost at the same time? I'm not a big believer in religion but this was destiny.
Response from The Home Service ClubOct 20, 2020
We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan [email protected]
Report
Zoe M.
Aug 21, 2020
I feel so blessed to get Home Service…
I feel so blessed to get Home Service Club for my new home. I've been trying to look for a good home warranty company and my sister recommended HSC to me. I'm enjoying their fast and efficient services! They fixed my trash disposal and I'm looking for the chance to use my pest control as well since that was an add-in
Report
Rick F.
Mar 6, 2020
Pleased With The Outcome
Happy with the HSC and their resolution of the way they handled and resolved everything..
Response from The Home Service ClubMar 11, 2020
Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time. Sincerely, Josh Briggs [email protected]
Report
Hasan A.
Feb 11, 2020
Worst company I have ever dealt with
Worst company I have ever dealt with. Poor customer service. simple garage door opener claim took me 3 months to get in. Above all in the end I was told it will not be covered. Stay away from them Update: After writing this review I was contacted by Sophia from HSC. Offered me full refund which I gladly accepted
Response from The Home Service ClubMar 9, 2020
We appreciate you for taking the time to provide us with your customer service experience, as we are continually striving to improve the quality of service provided to our customers. Please be assured that we value the feedback and will utilize this input to improve our training and processes. We pride ourselves in having satisfied customers. Any report such as this about an unhappy customer is taken seriously with the utmost importance. We apologize if you are not happy with our product or with what our product offers. Our records reflect that you were in contact with a supervisor. We hope she was able to clear up any miscommunications, misunderstandings and/or frustrations. Should you need further assistance please feel free to reach out to her directly.
Report
Traveler
Nov 18, 2019
A completely satisfactory experience
This is a company that really seems to care about customer service.
Response from The Home Service ClubDec 18, 2019
We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements. Sincerely, Nancy Hamilton [email protected]
Report