Ruby B.
Nancy and Omar were very helpful to me…
Nancy and Omar were very helpful to me and, making sure I had all the information I was looking for plus more, they were also very welcoming and made me feel included

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.
HPP Cares (hppcares.org) has 285 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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285 approved reviews, newest moderated first
Ruby B.
Nancy and Omar were very helpful to me and, making sure I had all the information I was looking for plus more, they were also very welcoming and made me feel included
Alen S.
I had several questions, Omar helped me on all of them! Thanks a lot Mr. Omar
Ace V.
I was in the dark for most of the time with HPP care. Thankfully, I called and Omar was able to help me understand the process. He also devise a strategy to help my project go smoother in terms of getting the grant from HPP care. Thank you Omar for your help.
Kyle K.
Omar was very helpful and attentive
miguel M.
I want yo thank Omar Cardenas for taking the time to explaining things and answering all my questions
Mike C.
Omar explained things that I had questions about for months and months. He helped so much there are no words that describe how appreciative I am for that! Thank you Omar.
Diana M.
Just start working with AM Omar Cardenas. He is very friendly and patient. I received great care at HPP cares for my ADU grant so far.
Kevin P.
When I am able to talk to someone, I am able to get satisfactory answers to my questions and resolutions to my problems. HPP Cares as an organization is very good. Their scheduling system for appointments leaves something to be desired, though. When you make an appointment online, there is no confirmation and it is expected that they call you. Often the appointment comes and goes and no one contacts you. Emails are not always responded to either. If you call to talk to someone and they are able to take your call, things get done right away.