Roy F.
Unsatisfactory Purchase
The item i purchased was completely unsatisfactory.

Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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475 approved reviews, newest moderated first
Roy F.
The item i purchased was completely unsatisfactory.
AJC
The website for ordering my needs was very good and easy to use. Ordering, purchasing, and receiving was a very easy and economical process. I have used the customer service agent a year ago and it was excellent. All that you can ask for.
Sandra P.
My therapist uses this heat pad on me with a tense unit and it really a helpful piece of equipment.I asked hlm where to get this pad and he referred me to you. I am sure I will be very satisfied with it!
MJ
Got confirmation of the order and shipping info. A day later got an email saying there was an error and they could not supply the product - "there was an unexpected incident in the processing of the order." and it could not be re-processed. They issued a refund and apologized for the error.
LAMPDA
arrived on time- metal needs to be stiffer- bends too easily but does pickup bad leg easier than without.
william B.
Best price, fast shipping. Thanks
Mark W. C.
End to end, the purchasing process is simple and the delivery is reasonable.
Ron H.
Still have not received the product I ordered. The shipping details indicate it is in my town and has been sent out twice for delivery but was delayed by weather. Apparently it must be too sunny to deliver.