Jerry B.
It sucked….rude behavior by secretary…..
It sucked….rude behavior by secretary…..
Response from Houseplans.comMar 4, 2026
Hello Jerry. We’re sorry to hear you were frustrated while trying to locate your plans. Our records show that the plans were emailed, and our team attempted to assist by guiding you through how to locate the correct message. We understand how important it is to access your documents quickly, and we’re always happy to help troubleshoot delivery or email search issues. If you’re still having trouble locating your plans, please reach out to us directly and we’ll gladly resend them and ensure you receive everything you need. We’re committed to maintaining a professional and respectful experience for all customers and team members, and we appreciate the opportunity to assist.