Housecall ProHousecall Pro is a top-rated software for the trades. Run and grow your business, get booked online, schedule, dispatch, track your fleet, invoice, accept payments, and more.Powered by AI built from 100M+ jobs. Grow revenue, save time, and build a winning reputation.
Housecall Pro (housecallpro.com) has 684 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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IT & Communication · FORT COLLINS, Colorado
Excellent
IT & Communication · Parker, Colorado
Excellent
IT & Communication · Aurora, Colorado
Excellent
IT & Communication · Denver, Colorado
Excellent
684 approved reviews, newest moderated first
Diane G.
I love HCP. I was with another company that was so difficult. Simple easy and user friendly.
Response from Housecall ProJan 25, 2022
Hi Diane, appreciate you taking the time to give us your feedback. We designed the app to be easy to use, so glad to hear that it's helping out!
Jim S.
Awesome App !!!
Response from Housecall ProJan 25, 2022
Hey Jim, Thanks for taking the time to leave us a review, appreciate the feedback!
Appliance R.
The website works great and is easy to use, but the Android app is slow and has many glitches. The messaging in the app is the worst. It's not accessible from the website, and it is horribly slow in the app. 0 stars for messaging. Then, we received a call from their representative offering a promotion - free instant transfers. We process payment through Housecall Pro, and they take the percentage of every transaction, which is the case for all payment processing apps. Accumulated funds then get deposited to our bank account in 2-3 days. Instant transfer sends the money to our account right away, with no wait time. Usually, Housecall pro charges an extra 1% for that, and the promotion is for you to try and experience the instant transfer for free for 2 weeks. Their representative called me to offer that promotion, and I said yes. The next day I received a text from the same representative stating that our company is ineligible for the promotion because we already had it last year. I am unhappy about two things: 1. The representative could have checked if my company is eligible before calling me and wasting my highly valuable time on empty phone conversations. 2. Even if I already had the promotion last year, what kind of customer service is it to offer something and then say you can't have it? Our company brings Housecall pro thousands of dollars each month. My conclusion is, they don't value their customers and don't respect them.
Response from Housecall ProJun 11, 2021
Hello! Thank you for your feedback. Please send our team an email [email protected].
Scott G.
Glitches and high monthly fee
Response from Housecall ProJun 11, 2021
Hi Scott! Thank you for your feedback. We want to help, please send our team an email [email protected].
Shawn D.
Housecall Pro is a kickass program/app Got onboard may of 2018 and couldn’t have made a better decision. Keep up the great work
Response from Housecall ProJan 25, 2022
Thank you so much for taking the time to leave this review! I'm so happy to hear the software is working well for you and your business.
Jaeson N.
In general the system works flawlessly for bookings and recalling customer data base. The negative is the online booking, it needs to be a lot better. When a person books online they have the option to do so at anytime even when slots are full. If that is corrected the system would be 5 star . Jaeson Drain Pro Plumbing
Response from Housecall ProJan 25, 2022
We'd love to chat with you about the issues you are experiencing, please reach out to the blue chat bubble, call us at 858-842-9864 or email us at [email protected] so we can assist
Ryan Wesley T.
Housecall Pro is a Awesome software and a excellent tool for your Business.
Response from Housecall ProJan 25, 2022
Hey Ryan! Thanks for taking the time to leave us a review, appreciate the feedback!
Chance W.
Best service application I've used ! Easy to navigate and my customers seem to love it as well.
Response from Housecall ProJan 25, 2022
Hi Chance, appreciate you taking the time to give us your feedback. We designed the app to be easy to use, so glad to hear that it's helping out!