BigShopper
crappy technical support
awful experience ...they just want to take your money
Response from Hotspot ShieldDec 16, 2019
Sorry to hear you are unhappy. Please contact [email protected] to resolve your issue.

About Us: As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries.Key Benefits: Data Encrytion Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots.Online Anonymity and Hidden IP Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address.Access to Online Content Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.45-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.
Hotspot Shield (hotspotshield.com) has 768 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Chelmsford, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent
768 approved reviews, newest moderated first
BigShopper
awful experience ...they just want to take your money
Response from Hotspot ShieldDec 16, 2019
Sorry to hear you are unhappy. Please contact [email protected] to resolve your issue.
Underworldofdestruction
I installed on my Android phone and then I turned the hotspot shield VPN on and showed me that I only can get 30 minute usage, why they would not increase that to like 2 hours and watch an ad for 30 seconds and then get more hours, I AM NEVER INSTALLING THIS GARAGE EVER AGAIN, Stay away from hotspot shield, they old let you use 30 minutes per day
Brandy M.
Good app for streaming content. Use it to watch YT and Netflix while on vacation. Worked great.
Tobias
Average VPN, however, the trial is not a trial - it is meant to scam people into auto-renew subscriptions when the trial cannot be easily (or at all - waiting for support) ended. DO NOT USE THIS SOFTWARE as it intentionally misleads/scams people.
Hassan I.
Fraudulent company -Stay away I cancelled my while I was in the trial period however a few days later , they try to charge my card for the subscrption. Also I asked them to delete my account and data but no one replied. Never ever trust them with your card details. Better to report them to the authorities.
OneDirtyHarry 7.
I am disgusted with these people. The software worked for a week and then the auto update loaded 8.0.0 version and it failed to work. I have contacted them 3 times and still nothing! I was even in the 45 day window for a refund and they are avoiding dealing with me. They literally stole my money and are proud of their business practice. Shame on them.
Peter C.
Somehow this software got on my new Dell Laptop, and then I ran into some browsing limit and all my internet access was blocked, but I could have deblocked it by paying for a monthly plan. I have now uninstalled it. Extremely bad experience, probably not ethical business practice as well. AVOID !
Joshua P.
Servers are a bit slow. But it works when its needed.