Hotspot Shield Reviews | Read Customer Reviews of hotspotshield.com

Hotspot ShieldReviews of hotspotshield.com

4.4768 reviews
Internet & Software
250 Northern Ave, 3rd Floor, Boston, Massachusetts

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Hotspot Shield

About Hotspot Shield

About Us: As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries.Key Benefits: Data Encrytion Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots.Online Anonymity and Hidden IP Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address.Access to Online Content Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.45-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.

Hotspot Shield (hotspotshield.com) has 768 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: hotspotshield.com
Website: hotspotshield.com
Category: Internet & Software
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Hotspot Shield reviews

768 approved reviews, newest moderated first

MIGUEL 3.
May 15, 2020
hasta ahora no me da problemas
hasta ahora no me da problemas
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Станислав С.
Apr 28, 2020
Very good
Very good@!!@#@!
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Danni C.
Apr 23, 2020
Might damage hardware
I got a message that i was running out of disk space, so i investigated Just saw, that a log file in this app was over 170 GB. When i tried deleting it, it would just recreate itself constantly writing massive amounts of data to my SSD each second (possibly damaging it). I'm sure this is not intended, but never downloading again.
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Mohaiminul Islam A.
Apr 18, 2020
great speed
great transfer speed when using vpn, where as other vpns I have used tends to slower the transfer rate/Internet speed. They should increase the number of free servers.
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Jimmy Gao (.
Apr 18, 2020
Edge and Chrome extension doesn't work at all in China.
The PC client works well, but the Edge and Chrome extension doesn't work at all in China.
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Adam K.
Apr 2, 2020
Problem with free version
I got the free version and tried to connect to Canadian netflix with it. Not only did netflix pick up on it and prevent me from watching anything, but I was also blocked out from every website other than outlook web app. It came up with "(website name) unexpectedly closed the connection." The issue was immediately resolved when I removed and uninstalled Hotspot Shield
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Johnny kurcaba S.
Mar 22, 2020
F.u.c.k.i.n.g bad.
F.u.c.k.i.n.g. bad. Try to get out from this scam. Can not stop my payment to this. DONT EVER TRY THIS SO BIG SCAM.
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Denny C.
Mar 9, 2020
Worked for 2 months, then totally useless
After a couple of months, the app disappeared all of a sudden from my PC after I went on vacation for two weeks. I have uninstalled and reinstalled different versions of it, depending on whoever is answering my requests for service/help, and nothing works. The servers get stuck in one location, when it did work about 10 days for one day. All of a sudden Pango is asking for my login credentials; it never did before. Now I am totally locked out of my account and Pango Pango has three years subscription that I paid--for no VPN service for the remaining 2 years 9 months. DO NOT SUBSCRIBE TO PANGO HOTSPOT. iT LOOKS GOOD ON THE SURFACE. I think it contracts out to Third World countries for customer service, the reps have no idea what they are saying. I was lured into thinking it would be good by the aggressive customer chat. It might work for a few weeks or even a couple of months but after that it falls apart and none of their updates does anything but cause havoc with your working life. I've only connected to it once in the past three weeks. After that I got the message that "it can't connect to the VPN adapter. Uninstall app." The app is nowhere anymore on PC so I can't uninstall it (or re-install it with any of the updated versions). It has simply stopped working despite my tinkering it for hours, with "the help" of half a dozen of their staff. I slapped down $110 for this. It took a dozen or so emails finally for them to refund this. It was hardly worth the hours of frustration trying to tweek this thing, send & read emails back and forth, trying to make sense of all the different new instructions. I can't believe this thing happens. No one would purchase VPN service is this were the norm. There has got to be a trustworthy VPN but this is NOT it. Do your homework.
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