Loretta
This was my first experience trying to…
This was my first experience trying to book on Hotels4Teams. I'm sorry to say it wasn't a good one. Though my credit card was fine, I couldn't get it verified through the online booking. But, at some point it became verified and I wasn't notified and therefore didn't stay at Holiday Inn Express though it was our first choice. I didn't get a reservation confirmation, but I sure got a charge on my card and no one has refunded me. BEWARE - Holiday Inn said my booking didn't come to them through Hotel4Teams, but a third party site called Get-a-room.com. After I emailed them for a refund, the response came from yet another different name. I wonder which one was suppose to send me a reservation confirmation and who will be the honorable company and help me?
Response from Hotels4TeamsMar 5, 2021
Hi Loretta. We're so sorry that you received conflicting information about the status of your reservation. We do utilize a number of hotel inventory providers to give our customers access to the best deals available. We've located your reservation and will follow up with you via email.
