Marybeth J.
Very nice hotel
Very nice hotel, inside and outside. Staff was very accommodating. Reservation process was easy.
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Hotels4Teams (hotels4teams.com) has 59 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingActivities & Tours · Voorhees Township, New Jersey
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59 approved reviews, newest moderated first
Marybeth J.
Very nice hotel, inside and outside. Staff was very accommodating. Reservation process was easy.
Vernita F.
I made two reservations for three rooms. One of the reservations was cancelled by the company. However my card was charged for the rooms. I contacted the hotel directly and there was nothing they could do because the reservation was made through this third party. I repeatedly tried to call the company and could not get a representative to answer. I even put in a request with the live chat and I remained 4th in line for an extended period of time.
Response from Hotels4TeamsApr 19, 2021
Hi Vernita. Sorry to hear you're having some issues with an unwanted cancellation. Can please email our escalated support team at [email protected], so they can investigate the issue and see that it is resolved. Thank you!
David J E.
Hotels4Teams was good but the hotel was a dump.
Rebecca U.
This was super easy and the customer service was great! Instead of a 3-night minimum through other sites, I was able to find a new, clean, and smoke-free hotel for just 1 night, 2 days before our event! So thankful!
Angela S.
I always check Hotels4Teams first!! Best deals and great service.
Natalie B.
Great price for the hotel. The staff were friendly, and the room was clean.
Melissa H.
I made a prepaid reservation on your website on Friday 3/19 for a stay on Saturday 3/20 and it was very easy, I printed my confirmation and assumed everything was taken care. That it where my problem began. I ran to the hotel to go ahead and check-in between ball games and that is where my problem began. I handed the clerk my reservation papers and he asked for my ID and My Credit Card, I explained to him that I had already paid he stated the my card was not actually charged it was just used for the reservation. And because I was hurrying to get back to my childs' ballgame I just gave him my card and finished checking in. When I arrived back home I checked my account and realized I was in fact charged TWICE, once by hotels4teams and then again by the hotel. So In total I paid over $300.00 for a 1 night stay!!!! I have contacted your support team twice on Mon 3/22 and again on Tues 3/23, both times I was on hold WELL OVER 30 minutes and both times I was assured that someone would be in tough with me very quickly. It is Wednesday 3/25 and no one has contacted me nor have I recd a refund in the amount of $161.10 that your company charged me!!!! This is completely unacceptable!!! We play travel ball and could be an asset to your company but at this point I WOULD NOT RECOMMEND USE OF YOUR SITE!!!!!
Response from Hotels4TeamsMar 25, 2021
Hi Melissa. Sorry to hear you're still waiting on a resolution to your billing issue. By the sound of it, it is entirely the fault of the hotel for billing you for a second time, and our support team is likely waiting on the hotel to process a refund for the invalid charge. I was able to locate your reservation in our system and will check in with my support team to ensure the hotel processes your refund. Sorry, once again, for lack of timely resolution.
John S.
When I got to the motel the reception Was vary Helpful in helping me out With the Room That I requested