The Study L.
Great company
Every employee that I have had a conversation with, talked as if we have known one another for years. They act quickly if you do ever have a problem, but we only had one in six years. Very pleased with this company.

Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."
Host Merchant Services (hostmerchantservices.com) has 64 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Newark, Delaware
Excellent

Administration & Services · Dover, Delaware
Excellent

Administration & Services · MiddleTown, Delaware
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Administration & Services · Wilmington, Delaware
Excellent
64 approved reviews, newest moderated first
The Study L.
Every employee that I have had a conversation with, talked as if we have known one another for years. They act quickly if you do ever have a problem, but we only had one in six years. Very pleased with this company.
Health P.
Great pricing. Immediate help when needed or when I have questions I need answers too.
Safeway food&tobacco I.
Always easy and professional
Sarah P.
Rates are very important to us. They delivered a low rate when many companies promised to save us money but did not. Their service is very good too, we are focused on rates, but the service quality is a nice bonus.
Response from Host Merchant ServicesJun 6, 2024
Thanks Sarah, while we focus on outstanding service, we realize low rates really matter to business owners too. We are glad to deliver both for you!
Rich H.
Great company, customer service, and rates. A+
Response from Host Merchant ServicesJun 6, 2024
We appreciate your business - thanks so much for the review!
Carol C Hendricks P.
The system is always working. Customer service is excellent anytime there's a question, which is the most critical thing to me!
Response from Host Merchant ServicesJun 4, 2024
Thank you! We appreciate your business!
Emily K.
I occasionally have trouble settling batches because my ancient terminal is hooked up to a land line but customer service is always helpful and pleasant
Response from Host Merchant ServicesJun 4, 2024
Thank you so much for the review! I asked someone from support to reach out and see if there is a better long term solution for your terminal.
Coffee House L.
Amazing service
Response from Host Merchant ServicesJun 4, 2024
Thank you!