Host Merchant Services Reviews | Read Customer Reviews of hostmerchantservices.com

Host Merchant ServicesReviews of hostmerchantservices.com

4.764 reviews
Administration & Services
250 Corporate Blvd Ste L, Newark, Delaware

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Host Merchant Services

About Host Merchant Services

Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."

Host Merchant Services (hostmerchantservices.com) has 64 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: hostmerchantservices.com
Website: hostmerchantservices.com
Category: Administration & Services
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Host Merchant Services reviews

64 approved reviews, newest moderated first

Ava
Jun 3, 2024
Great
Great, friendly service. helpful and saved me money
Response from Host Merchant ServicesJun 4, 2024
Thank you, we appreciate your business and the kind review!
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Jessica
Jun 3, 2024
Great Company
Great Company, Great People, Superb Service Customer Service is impeccable, they work with you to ensure you have all of your merchant service needs met. Have been with them for over 6 years and will remain a customer for the foreseeable future.
Response from Host Merchant ServicesJun 4, 2024
Thank you for your loyalty over the years and we look forward to working with you for many more years to come!
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Linda C.
Jun 3, 2024
Superior customer service!
Superior customer service!
Response from Host Merchant ServicesJun 3, 2024
Thank you! We greatly appreciate your business and loyalty over the years.
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Ryan D.
Feb 29, 2024
Great Rates and Service
Great Rates and Service! Very happy with my rates and customer experience! 10/10
Response from Host Merchant ServicesJun 4, 2024
Thank you!
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customer
Feb 13, 2024
Get another life MISS DESIREE
People like this Desiree person need to find something else to do then post personal information on a person whom she has a vendetta against!
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Marcel
Aug 4, 2023
Uneducated team-members in HMS!
Uneducated team-members in HMS! I got in touch with HMS for one of my companies in Europe. Shortly a "Business consultant" came back to me, asking me to book an appointment. Did that 10 minutes later and confirmed the appointment with time and date also via email. Now - at the day of the appointment I am waiting here and nothing happens. Via email I asked if there are technological issues and offered to call. As a response I got an email without proper introduction, without apology or anything to just inform me in one line that they don't work with businesses outside US. Don't expect educated people working there if they don't do their job in the very first place and have no problem wasting your precious time. It will be better invested in writing a review ;-) Thanks for nothing HMS!
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CDS
Jul 10, 2023
Updated Review... Very Pleased with HMS Services and Support
Updating a previous review... I'm actually very impressed and quite pleased with HMS and how they have handled our account after some initial issues with our transition over to them. They actually do care and emphasize customer service - which is a rare and much appreciated treat in the murky world of Merchant Processing. I'm happy to say our switch to HMS has turned out to be a great decision. I think we finally found our trusted Merchant Account!! Thank you!
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Alexander M.
Jun 3, 2023
Don't hesitate to give Host Merchant…
Don't hesitate to give Host Merchant Services a call! Not only did they get me some of the best rates out there, the customer experience is amazing. My representative Ryan is awesome always there for me when I have any questions, and frequently gives me updates on me account. If you want to work with the best give them a call today!!
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