Host4Geeks - Premium Managed Web HostingReviews of host4geeks.com

Signed up at the end of 2018, start of the 2019. Service was OK. Not the fastest services and kept going up and down not to mention their IP keeps getting blocked by outlook.com. When I would put in a ticket, they were very quick to respond, so that was always plus. I decided to switch hosts (8/2020) and opened a ticket on 9/4 (my billing cycle starts 9/23) to close my account. Received an auto reply that billing tickets are usually replied within 24 business hours. No response until 9/23 when they tried to charge my credit card again. I've been following up with them through the ticket and no response. I have screenshots of the ticket where I've been following up with no response. I even opened up a second ticket and referenced the first ticket. That second ticket was placed on "hold." They have also added a late fee. I notified them well in advance to cancel my services. This is unethical what they are trying to do. Terrible, terrible. Stay away. Not an honest company. Update: received an email from “Jay” asking me to remove my review. Important to note they they have not responded to the ticket but emailed me directly. He has yet to cancel my account.

I have receive and have received prompt help and polite communication.

They have been amazing at getting me up and running. Vishal helped me tonight. Knew what he was doing and was super patient helping a newbie like me.

The service customer now it's better. They help me about my reseller account and ip address dedicate.

Harshal has helped me everytime I have had a problem. Fantastic service!!

very helpful

Great support on VPS setup

So disapointed! I was searching for an alternative reseller hosting. Found H4G and ... well, I should've listened to the bad reviews. SPEED: mediocre SERVICE: terrible BILLING: the worse. I decided to try for a month before switching provider. I thought I'd have a full 30 days to try. After the first week I had already decided the service was not worth it. Cheap price, cheap service. To my surprise, 16 days after signing up, I got an invoice for the next month. Yes, they told me it was written (it was in the knowledgebase), don't remember ever reading this elsewhere. But again, isn't it twisted to signup for a monthly plan, then receive an invoice two weeks later? Even worse, as they had placed the invoice, they wouldn't let me cancel (they even advice, lack of payment does not cancel and they will chase you!). Never ever felt they wanted to help me solve my issue, just to collect their money. BOTTOM LINE: Three weeks after signing up, I had paid four two month of a service I used less than two weeks... just to break free. P.S. Should I mention, I usually have a high level of tolerance, but these people really messed up. UPDATE: SHORTLY AFTER POSTING THIS REVIEW, THEY CONTACTED ME AND OFFERED A REFUND IF I CHANGED TO A BETTER REVIEW... FIRST, I THOUGHT IT COULD BE THEY´RE NOT AS BAD AFTER ALL, AND TOLD THEM I WOULD CONSIDER IT. THEN THEY CLARIFIED THE REFUND WOULD ONLY COME AFTER I CHANGED MY REVIEW... SO, NOW, IT WAS CLEAR TO ME IT WAS JUST A BRIBE SO I REFUSED AND I´M SHARING WITH YOU ALL.