HospitableReviews of hospitable.com

Really useful service. Must have for an AIrBNB power host

It come handy when guest had make an inquiry about the room and to remind the guest to make the booking if the booking has not been made. Unfortunately it does not really help when the guest first asking question about the room. As I am indonesian and the normally the question will be in Indonesian and vary...like asking if they can book for more people in the room , or how far is the accommodation from one particular place. They do have the indonesian language using the google translation, but i need to make some correction which I still have not time to do it yet. What i like is that , smartbnb will send thank you email once the guest make the booking and also once they check out , if the guest have not send me the review , smartbnb will send the reminder email to write the review. Overall i am satisfy with it. Also hopefully in the future the market report can go more detail rather then only show the property position . My problem is that my property has been view 700 times but the booking made is less then 10 booking. So maybe if you can extend your service in market report on analyze what is the problem and offer solution it would be a great help. Also maybe that you have a monthly review on the property itself on how they are doing...because I dont find much help when ask in the community when i have question. especially with the newbie on airbnb...

Great service - the customer support is absolutely excellent and the automation makes a real impact reducing the time it takes to administer our properties. There are a few more features & integrations I'm waiting for before I could make it a five star review, but from what I can tell Smartbnb is the best on the market.

So far so great! Really love the functionality and they have thought of almost everything to include. I was literally spending my entire day replying to emails, notification, questions, etc. through Airbnb .. at all hours of the day and night. Now? I think I've actually responded to 4 messages total in the past 2 weeks -- and that was because I wanted to, not because there was any real need to. All this, with just the basic set up. I haven't even really customized it yet. Once I get that going, there's no limit! ROI on this app is outstanding. If I had one negative thing to say, it would be that unless you are a programmer or really technical, then its not exactly the most intuitive user interface/experience to get the automated messages and the subsequent rules to engage set up. However, the company is willing to have a video conference to go over it all and help you set it up for in real time for (what I could determine) no additional cost.

The only reason for not giving a 5 stars is because I am waiting for an app and notifications when we receive messages on the phones. So far my experience with Smartbnb has been beyond my expectations. Great custtomer service, great price, easy to use and helped me get more visibility and more bookings on Airbnb! Can't wait to use the new features as the app evolve. Thank you Samrtbnb you made my life easier!

All in all nice solid products. Fast updates of messages, cool features like stealth mode, nice auto reply templates. Fair Pricing. Still the product lacks some simple basics. Like airbnb price updates and management of reviews.

All included features work great. Curious if there’s anyway to copy some messages from account to account. Also, the calendar is definitely a place for improvement. I’m sure you have been overwhelmed by growth but things can get slow at times.

hoping you will have more function