Milan C.
Great platform to optimize your Airbnb …
Great platform to optimize your Airbnb account

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Milan C.
Great platform to optimize your Airbnb account
Carol Bannister , N.
SmartBnB is an nvaluable service that I can’t live without! It helps me maintain a string of friendly messages to guests, that would otherwise be forgotten in the rush of day to day life. Now I can relax because I know that everyone gets the same information on how to find us, how to check in and check out, where to grab something to eat etc etc. This means that communication is streamlined and timely and misunderstandings are a thing of the past. If I need to alter any message and tailor it to the guest, SmartBnB gives me the opportunity with a reminder email before each message is sent. SmartBnB puts my mind at rest by responding to enquiries when I’m on vacation -and even overnight. This maintains my response rate - big tick! SmartBnB has definitely contributed to ensuring that I have kept up Superhost status for the past 2 years.
Noah H.
Great service. There are a few areas smartbnb helps in, one is pre-approving potential guests that just want to double check the dates are open, the other is keeping timely communication with guests for check in info, the day after they check in and after they check out. The AI is also amazing and look forward to using that more.
customer
Great choice!!! Makes hosting much easier
David T.
Great product, just what I needed to manage my messaging across my AirBNB listings. The Daily Market Reports are a bonus
Ludovic
Incredible product. Definitely above my expectations in terms of reliability and quality.
Noel S.
I really like the results of this company- great information for an affordable price.
Greg & Minke J.
Really handy app, couldn't work without it!