Kelly D.
Smartbnb makes my life easier…
Smartbnb takes the constant need for good communication with our guests and makes it super easy! We are so busy that I don't know how I ever ran my airbnb business without smartbnb!

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 501 reviews with 5 stars · Clear filters
Kelly D.
Smartbnb takes the constant need for good communication with our guests and makes it super easy! We are so busy that I don't know how I ever ran my airbnb business without smartbnb!
Aishwarya B.
A lot better than airGMS at a very competitive pricing. And the customer service is just excellent! I must say that I was a little skeptic when I took the trail but they went above and beyond expectations! :)
Nikki
This is an excellent service that saves lots of time and effort. You can customize your codes depending on various factors. Highly recommended!
Mark Del R.
Great Customer Service! Matthew D. has spent over 2 hours helping me getting my messaging system up. I am very happy with the service, and recommend subscription immediately if you are an airbnb host!
Joachim
A great tool that makes life much easier for a landlord of a holiday home. I don't have to constantly check whether new bookings have been received or whether I need to send a reminder for checking out - it all goes by itself. Really very recommendable.
Tom
Great system. Make my workflow for handling multiple listings so much quicker. Love it.
shalom K.
What a perfect company. They designed the ideal product for short term rental managers/owners like myself. Great customer service - shout out to Matthew!
Andrew
This is a super reliable service that saves me lots of time and effort. Highly recommended!