Jax H.
Smartbnb has blown me away
Smartbnb has blown me away. This app has saved me so much time! All the while the guest has a much smoother sequence of messages that are punctual. Thank you!

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jax H.
Smartbnb has blown me away. This app has saved me so much time! All the while the guest has a much smoother sequence of messages that are punctual. Thank you!
Adam B.
Great tool and excellent service!
Cortney
I love smartbnb! It has been a game changer for me as a property manager of multiple vacation rentals. The automated messaging has drastically reduced my workload and given me freedom... I'm not constantly glued to my phone or computer and can relax that most messages will be handled automatically within a minute. The Market reports and Heartbeats are nice features. Last but certainly not least, the smartbnb team is very responsive whenever I have a question or issue. I would highly recommend this automated messaging tool to anyone who is managing multiple listings.
Ray L.
Love all the features! It really helps me run my business very seamlessly to and allows me to get meaningful reporting for all my bookings.
Stay E.
Using Smartbnb has literally made a huge difference in my business! I literally have saved 100's of hours which relates to $1000's of dollars. On an average we saved about 40-50 hours a week by using this platform which is the cost of a FULL TIME EMPLOYEE. That's $2000+ a month that I get to keep and use to grow my business and pay the existing team members even more!
Gary & Caryn L.
Smartbnb has work well for us with it’s quick response to booking requests 24/7.
Ashburn E.
Sending templated, automated emails has drasticly reduced my overhead in managing reservations. This is by far the best monthly subscription I've paid for, that pays for itself. Sending messages timed to reservations, such as reminders for me to reprogram door codes, or to teammates to do cleanings, etc. as well as to guests giving them stock (and tailored) information at the right times via automation. Well, that's a lifesaver.
Aylou C.
Smartbnb is so powerful and has very unique tools ! I've contacted the support today for the first time and... I'm so impressed by their efficiency ! More than recommended !