HormifyReviews of hormify.com

Response from HormifyJun 15, 2026

Thank you for your feedback. We're sorry to hear about your concern regarding the charges on your card. We would like to clarify that seeing two transactions during a single purchase does not necessarily mean that you were charged twice. In many cases, banks and payment processors display a temporary authorization alongside the completed transaction, or they may show duplicate pending entries while the payment is being processed. If both transactions were completed charges rather than pending authorizations, we would be happy to investigate the matter. We do not intentionally charge customers twice for a single purchase. We encourage you to contact our support team with your order details and a screenshot of the transactions so that we can review the payment records and provide clarification. We appreciate the opportunity to address your concerns.

Response from HormifyJun 15, 2026

Thank you for your feedback. We would like to clarify that the $19.99 charge is typically associated with the Wellness Challenge digital program, which begins with a trial period and only converts into a paid monthly subscription if it is not canceled before the trial ends. Information regarding the program, renewal terms, and cancellation instructions is provided during enrollment and in the related email communications, including a reminder sent prior to the first renewal charge. We understand that there can sometimes be confusion regarding digital subscriptions, and we would be happy to review your specific account and explain the charge in detail. We encourage you to contact our support team with your order information so we can investigate further. We appreciate the opportunity to clarify the matter.