customer
It added a tip… why do I need to add a…
It added a tip… why do I need to add a tip?
Response from HormifyJun 15, 2026
Thank you for your feedback. We would like to clarify that the tip option presented during checkout is completely voluntary. Customers are not required to leave a tip in order to complete their purchase, and selecting "no tip" has no impact on the order, pricing, shipping, or customer support received. We understand that some customers do not expect to see a tip option during an online purchase, and we appreciate your feedback regarding the checkout experience. Thank you for taking the time to share your thoughts, as customer feedback helps us continue improving the ordering process.



