Horace Mann Reviews | Read Customer Reviews of horacemann.com

Horace MannReviews of horacemann.com

4.6212 reviews
Insurance

Horace Mann

About Horace Mann

Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.

Horace Mann (horacemann.com) has 212 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: horacemann.com
Website: horacemann.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Horace Mann reviews

212 approved reviews, newest moderated first

Judith M.
Oct 12, 2026
Pam Zannini
Pam Zannini. Insurance agent
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Devonia K.
Oct 12, 2026
MR. Chuck King
The professionalism I've received working with Chuck King. He's an excellent agent to work with. He gave me a decent price on liability insurance for my car.
Response from Horace MannOct 12, 2026
Thank you for sharing your experience! We’re glad Chuck provided professional service and helped you find a good price for your car’s liability coverage. We appreciate you choosing Horace Mann and will pass along your kind words to him.
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ELIZABETH P.
Oct 11, 2026
This was easy
Very helpful
Response from Horace MannOct 12, 2026
Thank you for your review! We’re glad our team was helpful, and we appreciate you choosing Horace Mann.
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Cathy In A.
Oct 11, 2026
Jason Best did a wonderful job of…
Jason Best did a wonderful job of welcoming me back to Horace Mann and helping me redo my former umbrella police. He went above and beyond!
Response from Horace MannOct 12, 2026
Welcome back to Horace Mann! We’re glad Jason made the process of setting up your umbrella policy a positive experience. Thank you for recognizing the care he put into helping you—we’ll share your kind words with him!
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William Cinnamon I.
Oct 11, 2026
Perhaps I got an agent in an off time
Perhaps I got an agent in an off time. However, I am still waiting for my copy of my auto policy. To get my auto insurance policy card , I had to contact the headquarters, and even then it was not an easy task. For an insurance company with educators a priority, this has been a nightmare. My solution was to find another insurance company, which I did.
Response from Horace MannOct 12, 2026
We’re sorry it’s been so difficult to get a copy of your auto policy and insurance card. We tried calling you today but weren’t able to connect. Please give us a call back when you have a chance so we can help get this resolved!
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WENDY H.
Oct 10, 2026
I am very irritated that I never…
I am very irritated that I never received paper copies of auto insurance cab cards, which I specifically requested when we signed up. I was assured they had been ordered. I have also had great difficulty getting signed up on your online site. About the only thing that seems to be working so far is the auto payments from my bank account to pay for our home owner policy, which we have also not received hard copy documents of.
Response from Horace MannOct 12, 2026
We’re sorry the paper insurance cards and homeowners documents you requested haven’t arrived. We understand how frustrating that is. We tried reaching you today but weren’t able to connect. Please give us a call back when you have a chance so we can help get this resolved!
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Debra D.
Oct 7, 2026
The interactions were professional
The interactions were professional, they did their best to assist me.
Response from Horace MannOct 9, 2026
Thank you for sharing your experience! We’re glad to hear our team provided professional service and made every effort to assist you. We truly appreciate your feedback and the opportunity to serve you!
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Jackelyn F.
Oct 6, 2026
We already resolved the issue
We already resolved the issue. Good thing Mr Rankin Colby is still open to whatever questions we have in the future, especially since we have a car that is werck still on going nogations, and he was able to inform me of the steps I need to take and is happy to help us.
Response from Horace MannOct 6, 2026
Thank you for sharing your experience! We’re glad your initial issue was resolved and that Colby has continued to be available to answer your questions and guide you through the next steps with your vehicle. Having someone you can turn to during an uncertain situation can make a big difference, and we’re happy to hear Colby has been there to support you. We truly appreciate your trust in Horace Mann!
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