Horace MannHorace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing212 approved reviews, newest moderated first
CKH
Very happy to work with professional and knowledgeable agents to help lower my insurance rates while providing me with better coverage.
Response from Horace MannMar 13, 2026
Thank you for sharing your experience! We’re glad our agents were able to provide professional, knowledgeable guidance while helping you lower your rates and improve your coverage. We truly appreciate your trust and are grateful for the opportunity to serve you.
BERNADETTE H.
They really take the time out of their business schedule to help you. They treat you like family and they want the best for you and your pockets.
Response from Horace MannMar 13, 2026
Thank you for the kind words! We’re so glad to hear you felt supported and well taken care of. Taking the time to help our customers and treating them like family is exactly what we strive for. We truly appreciate your trust and are always here whenever you need us.
Chykimberly B.
The personal attention and honest recommendations from the Horace Mann team based on my budget was very personal for my final decisions. The team of two were local and readily available when I felt uncertain of any and all major concerns. The rates were reasonable for my level of needs.
Response from Horace MannMar 11, 2026
Thank you so much for your thoughtful review! We’re glad our team was able to provide personal attention and honest recommendations that fit your budget and needs. Being local, accessible, and available when questions arise is very important to us. We truly appreciate your trust and the opportunity to support your decisions.
Abdul K.
Not responsive no communication lack of the knowledge of customer service
Response from Horace MannMar 11, 2026
We’re very sorry to hear about your experience. A lack of responsiveness and communication is not the level of service we strive to provide. Your feedback is important, and we would appreciate the opportunity to better understand what happened and make things right. Please feel free to provide us with your name and phone number so we can assist you further.
Nettiegurl
The overall setup communication wasn't great. Never received paperwork, IDs, nothing. Had to reach back out weeks later to get what I needed. Got warned they were competitors to other educator services, so shop around. Otherwise the 2nd time around I DID reach a rep, who handled my account.
Response from Horace MannMar 10, 2026
Thank you for your honest feedback. We’re sorry to hear the initial setup and communication did not meet expectations, especially regarding your paperwork and IDs. That’s not the experience we aim to provide. We’re glad you were able to connect with a representative who helped get your account taken care of, and we appreciate you giving us the opportunity to make it right. If there’s anything further we can assist with, please don’t hesitate to reach out, we’re here to help.
JOSEPH S.
Prompt service. Excellent rates. Helpful staff.
Response from Horace MannMar 6, 2026
We love hearing this, thank you! Providing prompt service and great value with a helpful team is always our goal.
TAFFINA C.
Easy to get insurance and the cost was a great deal less.
Response from Horace MannMar 3, 2026
Thank you for the great feedback! We’re so glad the process was easy and that we could help you secure coverage at a lower cost. We truly appreciate your trust.
ELLEN B.
Great experience. Good company and agent
Response from Horace MannMar 3, 2026
Thank you for your kind words! We’re so glad you had a great experience and appreciate your confidence in our company and your agent.
