HoppieReviews of hoppie.kids

1. Our order experienced a delay exceeding 10 business days for delivery within mainland UK. 2. Prior to placing our order, we inquired about the return policy. Hoppie confirmed that returns are accepted in the original packaging; however, the responsibility for return shipping costs was not disclosed. 3. We sought confirmation regarding the product's compatibility with our specific pushchair make and model, and received an affirmative response. This assertion proved to be inaccurate upon receipt. 4. When seeking further clarification on the return process, the vendor repeatedly referenced their stated policy without providing substantiating evidence. We have provided multiple screenshots from their official website demonstrating the absence of any mention regarding customer responsibility for return shipping fees. Despite this, they have failed to acknowledge our evidence or offer a further response. We advise against purchasing this product due to the unsatisfactory post-sales customer service. This review is intended to inform potential customers and prevent similar negative experiences.

The item arrived, my child didn’t like it and it kept tipping over the Pram. Returned it at my own cost (£12) tracked. I could see it was waiting in customers for weeks for them give customers information to complete the return. They declined to give customs the information and now it’s being returned to me. So not only do I have the item back I don’t want, I also paid £12 for the pleasure. I presume it’s because they wanted me to say the item value was £0 on my return postage, but I didn’t because then if it got lost I wouldn’t get any compensation. It was a lose lose for me, what an atrocious company. Wouldn’t recommend at all. They’re also now ignoring my emails.

Love love this product!!! My kids also love it. It makes going on walks so much easier when my older kids get tired they have a seat and I don’t have to haul a large stroller.

C'est du vol. Avant d'acheter, j'ai pris contact avec eux pour savoir si c'est compatible avec ma poussette avec des photos faites par mes soins de la poussette. On me dit que c'est compatible, je commande et à réception, une CATA! Je demande un remboursement, et la on me dit que les frais sont à ma charge (19€90 pour envoyer au Pays Bas). Malgres plusieurs tentatives pour me faire rembourser les frais car ce n'est pas de ma faute, il me répondait de moins en moins. Et ne veulent pas réparer leur faute. Ce n'est pas du tout professionnel cette attitude. Je soupçonne qu'on m'a trompé pour faire gonfler leur statistique de vente. Je ferai part de signalement pour tromperie et arnaque.

Absolutely brilliant purchase for me. It enabled my 3 year old grandson to rest on the way home from a walk that was too long. He was no sooner in the hippie than he was snuggled in and sleeping. It was great to have the option for the second seat without much messing about with extra seating on the pushchair. Definitely would recommend.

super pratique ,nous avons la version avec la ceinture de securité .

TRÈS intelligent ! Je suis ravi d’avoir là siège !!

Absolutely amazing product it takes the hassle out of needing a double buggy and school pickup is less stressful now with a 4 year old that has had a long day at school and is too tired and grumpy for the walk home