J-Rah
11 days passed and the masks are still “On The Way”
I don’t understand why after 11 days, my masks have still not arrived. I thought that the slowest UPS service option would take about a week. Is it that hope health supply doesn’t have enough staff to fill the orders until several days after the orders are made?
Response from Hope Health SupplyDec 21, 2022
Hi, I looked into your order and your order is currently with the carrier and in transit to your destination. Once the package has been handed off to the carrier, it is subject to shipping delays due to the holidays. We believe it will be at your door soon, but if you have any concerns please reach out at [email protected] so we can help to resolve them!