HooktabReviews of hooktab.com

I ordered my Christmas sweater in November to only have it arrive in January. The quality of this sweater was also not worth the $50 we paid for it. The seems are white from where the printing process missed and the shirt material is cheap. Very disappointed that this sweater did not come in time for the holidays.

We were so excited ordering this "sweater" on Black Friday. It took almost a month to arrive. They did not meet the advertised time frame of when the product would ship and the attitude was unacceptable. They advertise being US based, but the credit card was charged to a UK company which caused additional fees and hassles. The actual product was a cheap sweatshirt with an inferior silk screen on it. As soon as we put it on the ink started separating and stretching out. It is indeed ugly with the patches of white, but not the intended ugly. It's just rubbish. Sure I could return it, but I hyped it up and since it didn't arrive in time for the holidays, I put a picture of it in the box. The receiver didn't wanna make me feel bad and kept it, but I was absolutely mortified when he put it on. Do yourself a favor, avoid this company and product. As far as your response, it's clear that everyone has complained about the quality and deception. I just want a refund.

Title is self-explanatory. Despite ordering my sweater well before the Christmas rush, I have received no further updates beyond the initial, "Your order is now being processed" email update that came two days after placing it; this is still the current status update, and I find it interesting that some other people who ordered after I did have already received their item(s). After reading so many other overwhelmingly negative reviews hearing how poor the quality is in relation to the extended wait times and how difficult it is to get a refund, I don't expect to make much headway but I'm not about to waste nearly $50 for a product that I likely won't even be able to enjoy knowing what a headache it's been trying to receive it. Please avoid this company, do your research beforehand, and consider buying from literally, literally anywhere else.

Ordered on 12/3/2024. Still have not received Sweater which was a Christmas present for my son. Had to spend more money with another vendor for another present for him. Have not had any shipping updates since 12/15 and that one made it seem like the item was in Chicago, but is was not. Hooktab should let shoppers know in advance that their items are not stocked in North America and they must ship from China.

Do not buy from this company! They will take your money and you will never receive your item. It has been well over 30 days and still no item. Now I have to open a claim to receive my refund. Do not waste your time with this company!

Horrendous quality, false advertising, and they make it as hard as they can to get a refund. I purchased the Resident Evil S.T.A.R.S Christmas sweater and what I received looks like it's come off of Temu. The fabric is horrendously poor quality, the print is barely readable, the seams are already pulling apart and the print hasn't even reached the edges of them, and they didn't even print their logo on the inner neck, hopefully out of some semblance of shame. I genuinely think I'd have honestly gotten a better quality one from Shien or AliExpress. Not only is the 'sweater' absolute crap, but they never gave me an order number with it to make it as hard as possible to submit for a refund.

I ordered a Christmas sweater on Thanksgiving (November 28th), as of 12/27 I still haven’t received. Per other negative reviews on long shipping times, they say send us an email if it’s been over a month for a refund. I did this and they basically said “sorry, it’s in transit” and are not refunding. According to the USPS tracking # it’s been sitting in a shipping partner facility since 12/16, and USPS is still awaiting the item. Hooktab made zero reference to long shipping times when I originally made the purchase. I’m doubtful I ever receive the product, and if I do, a Christmas sweater received in January (or later) doesn’t have much use for me. I would never purchase from Hooktab again.

Don’t expect to actually recieve anything from this company. All they do is make shipping labels, they don’t actually ship anything.