HOOK 360°We ask everyone to bear with us during this current unprecedented state that has affected shipping and couriers. We are working hard to get all orders out.HOOK 360° provides quality outdoor apparel for both men and women. Our products include performance, casual, 360° Bandanas and more. Whether you are fishing, camping, kayaking, biking, snow boarding or enjoying the great outdoors be sure to HOOK the Adv...
HOOK 360° (hook360.com) has 509 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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509 approved reviews, newest moderated first
Mark G.
Very disappointed. I ordered 5 items and received 2 of them. I contacted them 5 times and only one reply. They have my money and I do not have my items nor will they communicate. These guys came recommended. If you call them you get a voicemail. No responses to my email. Finally received my refund after 3 emails to them. Took about a week min. They never responded - had to check every day for my refund to appear.
nathan L.
Sure, they're cheap but in no case, not even covid, should it take 3+ weeks to get to Canada. Ordered on the 8th of Aug. Tomorrow is the first of Sept, still nothing.
Response from HOOK 360°Sep 1, 2020
We apologize that USPS lost the package, we have contacted you about the reshipment. -Team HOOK 360
Jennifer
I placed an order, it was lost at the post office for over a week and it took me leaving voice messages which did not help, emailing which did not help either and eventually texting one of the owners to finally find out were my order was and then it still took another week f me asking before it was shipped. Then when I received it it was completely wrong. I emailed immediately and never received a response, I took a photo of the items I received and also sent a copy of what I ordered and texted it to an owner. I was told by an owner that I would receive a refund because it was completely wrong. Well I never received the refund, I tried to make contact again about the refund and nothing. I even asked if they would just send me my correct items and I would send the incorrect items back. Nothing still. The quality of there products is great but VERY POOR CUSTOMER SERVICE. Still waiting to hear something but I have lost hope. Very frustrating that I could not get a response from anyone. All I wanted was what I ordered. Order #10795
Brent Z.
Bought this hoodie for shoreline fishing and all I want to do it wear it everywhere! Great material and excellent fit. Not to mention the sick design! Exceeded all my expectations. Also, best customer service I’ve had the pleasure of working with in a long time! Will definitely be buying more Hook 360 products in the future!
Response from HOOK 360°Aug 27, 2020
Hey Brent, Welcome to the family, so glad to hear you love the hoodie. Have a great weekend -Team HOOK 360
Larry
I love the hoodies. Super lightweight and feel like 2nd skin. My said she wants all of her clothing made out of this material. Great job!
Response from HOOK 360°Aug 27, 2020
Hey Larry, Welcome to the family, glad to hear that you and your wife are enjoying the performance hoodies. Have a great weekend, -Team HOOK 360
Charles H.
I have ordered multiple items from Hook 360. Quality, Appearance, size and functionality are Amazing. Latest is my Awesome Hoodie (White Camo). Ready for Fishing, Beach, Golf, etc. :-) Thank you Hook 360
Response from HOOK 360°Aug 27, 2020
Hey Charles, Welcome to the family, we are so happy that you are enjoying the performance hoodie. Hit a hole in one for us. -Team HOOK 360
Todd D.
Awesome customer service and great delivery time!!!!!!
Response from HOOK 360°Aug 25, 2020
Hey Todd, Thank you for joining the HOOK 360° family, glad you and your team liked the gear. Have a great week -Team HOOK 360°
Nikki D.
They did a wonderful job love the gators! The best customer service also. I would like to say thanks for doing such an amazing job.