Honey Play Box® Reviews | Read Customer Reviews of honeyplaybox.com

Honey Play Box® Reviews | Read Customer Reviews of honeyplaybox.com

Honey Play Box® reviews

1,097 approved reviews, newest moderated first

Shay H.
Mar 25, 2024
I'm kinda made at the 20% for 48hrs
I'm kinda made at the 20% for 48hrs. That should be offered after your 3rd order and while you are checking out or at least available on the next order
Response from Honey Play Box®Mar 26, 2024
Hello Shay, Thank you very much for purchasing our products. The coupon issued after shopping is for you to use on your next purchase, which is a benefit we provide for our regular customers. We sincerely apologize for the inconvenience this has caused you. Thank you for your patience and understanding. Best Regards, Honeyplaybox customer service team
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Tommy P.
Mar 25, 2024
The entry on the masturbater was…
The entry on the masturbater was defective as it tore upon the first use. The soft material used is not capable of handling thrust obviously. Upon the 2nd use, half of the mouth shaped entry tore away.
Response from Honey Play Box®Mar 26, 2024
Dear Tommy, Thank you for your valuable feedback. We sincerely regret any inconvenience caused. Our customer service staff has replied to each of your emails, if you have not received the email, you may check if the email is categorized as spam. We have received your feedback on the product, can you please provide me with a short video of you attempting to turn it on? Please ensure to hold down the on button for 5 seconds as that's how long it can take to activate the battery. We require a video to review to fulfill our warranty policy. We truly appreciate your understanding and patience as we work to resolve this matter. Best Regards HoneyPlayBox Customer Service Center
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allen R.
Mar 25, 2024
Item arrived broken
Item arrived broken, sent video proof and haven't heard anything back since. Really claucks cause I was looking forward to the toy.
Response from Honey Play Box®Mar 26, 2024
Dear Allen, We have received your feedback on the product, we deeply regret the inconvenience you've faced. I'm sorry that our customer service agent probably missed your message, we have already criticized her, thank you for your video feedback, we will arrange to send you a replacement. We truly appreciate your understanding and patience as we work to resolve this matter. Best regards, HoneyPlayBox Customer Service Center
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Mike D.
Mar 23, 2024
My partner said your product hurts...so…
My partner said your product hurts...so I don't want it.
Response from Honey Play Box®Mar 26, 2024
Dear Mike, Thank you for your feedback. We would appreciate it if you could give us more feedback on what happened and help me find the right solution to move forward. We do our best to accommodate every one of our customers. I'm sorry for any inconvenience this may have caused you. I would like to extend my regards. HoneyPlayBox Customer Service Center
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KELLZ
Mar 23, 2024
It took 2hrs being on the charger still…
It took 2hrs being on the charger still not charge and it does not connect and I wasted money for something that don't work right
Response from Honey Play Box®Mar 26, 2024
Dear KELLZ, We have received your feedback on the product, we deeply regret the inconvenience you've faced. Can you please provide me with a short video of you attempting to turn it on? Please ensure to hold down the on button for 5 seconds as that's how long it can take to activate the battery. We require a video to review to fulfill our warranty policy. We truly appreciate your understanding and patience as we work to resolve this matter. Best regards, HoneyPlayBox Customer Service Center
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RR
Mar 22, 2024
Product didn’t work to my expectations
Product didn’t work to my expectations. Sent two emails tohoneyplaybox support with no reply.
Response from Honey Play Box®Mar 26, 2024
Dear Roberto, Thank you for your valuable feedback. We sincerely regret any inconvenience caused. Our customer service staff has replied to each of your emails, if you have not received the email, you may check if the email is categorized as spam. We have received your feedback on the product, can you please provide me with a short video of you attempting to turn it on? Please ensure to hold down the on button for 5 seconds as that's how long it can take to activate the battery. We require a video to review to fulfill our warranty policy. We truly appreciate your understanding and patience as we work to resolve this matter. Best Regards HoneyPlayBox Customer Service Center
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Joseph D.
Mar 21, 2024
It was very easy to order and you have…
It was very easy to order and you have a great selection now I’m just waiting to see if my order gets here in a timely manner. thanks
Response from Honey Play Box®Mar 26, 2024
Dear Joseph, We appreciate your positive feedback and are thankful for your support. Your encouragement fuels our commitment to continually enhance our service. Should you have additional insights or suggestions, we invite you to share them with us. We value your opinion and promise to take each recommendation into serious consideration. With sincerity, HoneyPlayBox Customer Service Center
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Tom D.
Mar 21, 2024
Looks like good products but I don’t…
Looks like good products but I don’t like getting a coupon after I purchase something so I will not order anything else from this site The coupon should be up front so can use it right away or be applied to my purchase to show a good faith effort Have not received the product yet so I can’t rate it. Thank you
Response from Honey Play Box®Mar 26, 2024
Hello Thomas, Thank you very much for purchasing our products. The coupon issued after shopping is for you to use on your next purchase, which is a benefit we provide for our regular customers. We don't understand why we get a bad review from you for such a reason. We sincerely apologize for the inconvenience this has caused you. Thank you for your patience and understanding. Best Regards, Honeyplaybox customer service team
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