Honeycrisp.comReviews of honeycrisp.com

All apples came badly bruised. The company is saying that they can bruise during shipping, but the box was just fine. My first order came perfect, but this one... The bruises are a few days old, turning dark brown already. I will have to to throw away at least half of them. I wish I could submit photos of their product! Very disappointed!

What a great family business! Been using them for years and they never fail me. This year I made a mistake on my order and they were kind enough to assist me in updating and getting the correct information in place. Very kind personnel and I promise you they will take good care of you every year!— feeling happy.

This company completely misrepresents their products, does not respond to messages and their customer support number does not pick-up or even allow for leaving a message (literally non-functional). I have purchased Asian Pears for many years from many sources, am familiar with most of the varieties, and my family has grown fruit trees as well, so I have a reasonable expectation for what I am purchasing. Based upon the Honeycrisp.com web site's description of their Olympic Giant Asian Pears as VERY LARGE, I purchased two cases (50 total) and received fruit that no one could possible describe as very large. They were small pears (most were <2.5 inches across, with the largest barely a medium size, at 2.75 inches in diameter) for $117.21. When we weighed the total fruit, it came to approx. $6.90 per lb. with so little yield when you consider the peel and core are not edible. In comparison, our local Wegmans had three-packs of truly GIANT Asian Pears (Flavor Grown brand; each was almost 4 inches in diameter and weighed close to or exceeding 1 lb. - over 3.25 lbs for the three pack) for $7.99 (approx. $2.66 per lb) that were incredibly fresh, crisp and juicy (and with no shipping cost). The same brand in two packs was also available at our local Target. The total lack of responsiveness of Honeycrisp.com (I sent emails to their customer service, tried calling repeatedly, with no response whatsoever), misrepresentation of their product, and extreme overpricing leads me to advise never purchasing from this company.

A BUSHEL of HONEYCRISP? Yes, please. Were a few of them bruised along the way? Sure. Were all of them an amazing, juicy, delicious, decadent crunch… absolutely. One of my “best finds” of 2025!

Beautiful apples arrived fast and very well packaged, they are delicious!! 5 stars all the way, will definitely order again! Not very often do you get great quality and service like this, I am very impressed!! Great job!! Thank you for having pride in your product and what you do, this is sorely needed in this country today.😊

A big disappointment. The website is nice the shipping was prompt and packaging excellent. The problem was the freshness. Every Ruby Frost apple Ive ever eaten has been hard crisp and breaking with each bite. Equal to or better than a top quality honey crisp. Those that I received were soft and mushy. A expensive mistake on my part. Perhaps apples from longterm storage? Update (11/27/25). Honeycrisp.com reached out to me about my order and offered a partial refund (appreciated) and a possible explanation for the softness of the apples. The apples could have been damaged by freezing weather during shipping, which, It is winter and NY is a long ways from NM. I’m raising my rating to 3 stars and giving them the benefit of the doubt since other aspects of the transaction was excellent. Freezing weather could have caused the softness which of course the weather is out of their control.

I have ordered from their website several times, apples arrive beautifully packed. Quick to respond to questions too.

Macintosh! Nothing beats the smell of a fresh box of Macintosh apples nor the distinctive TASTE! Growing up in New England they are my go-to apple always and honeycrisp.com allows me access to them even while away from home. The Customer Service team is top notch - prompt and supportive. 100% recommend!!