Since 1999, providing a wide array of apples and fruit products, maintaining a direct connection with consumers. This journey from a local orchard to a beloved brand highlights the enduring appeal of their crisp, delicious apples. Evolved from a small family venture into a national brand. Veteran-owned and operated by Paul Woolley and family we thrive on the "Farm To Your Door".
Honeycrisp.com (honeycrisp.com) has 24 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
honeycrisp.com
Category
Agriculture & Produce
Location
Greenwich, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 83% of reviews.
Latest
Most recent review: February 2026.
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All apples came badly bruised. The company is saying that they can bruise during shipping, but the box was just fine. My first order came perfect, but this one... The bruises are a few days old, turning dark brown already. I will have to to throw away at least half of them. I wish I could submit photos of their product! Very disappointed!
JV
JV
DO NOT WASTE YOUR MONEY...
This company completely misrepresents their products, does not respond to messages and their customer support number does not pick-up or even allow for leaving a message (literally non-functional). I have purchased Asian Pears for many years from many sources, am familiar with most of the varieties, and my family has grown fruit trees as well, so I have a reasonable expectation for what I am purchasing. Based upon the Honeycrisp.com web site's description of their Olympic Giant Asian Pears as VERY LARGE, I purchased two cases (50 total) and received fruit that no one could possible describe as very large. They were small pears (most were <2.5 inches across, with the largest barely a medium size, at 2.75 inches in diameter) for $117.21. When we weighed the total fruit, it came to approx. $6.90 per lb. with so little yield when you consider the peel and core are not edible. In comparison, our local Wegmans had three-packs of truly GIANT Asian Pears (Flavor Grown brand; each was almost 4 inches in diameter and weighed close to or exceeding 1 lb. - over 3.25 lbs for the three pack) for $7.99 (approx. $2.66 per lb) that were incredibly fresh, crisp and juicy (and with no shipping cost). The same brand in two packs was also available at our local Target. The total lack of responsiveness of Honeycrisp.com (I sent emails to their customer service, tried calling repeatedly, with no response whatsoever), misrepresentation of their product, and extreme overpricing leads me to advise never purchasing from this company.
EG
Emily G.
Received a half a bushel of Jonagold…
Received a half a bushel of Jonagold apples from honeycrisp.com, my father ordered them for me and had them sent because my local Orchard was out when I went to pick my own. There were 40 apples in the box and only three did not have big bruises with rotten spots or multiple bruise spots all around the apples. The texture was very mealy and the flavor was not that of Jonagold. I emailed the company after my father called them and I sent them pictures and their only offer was a coupon code for my next order and they told me that the apples were completely acceptable with the amount of money that was charged for shipping almost the same amount as the apples themselves. I am unimpressed with their packing. Definitely need to do a better job with that and for almost every single apple to be damaged and definitely not just picked as they claimed apples were super over ripe to be as mealy as they were. Will never order again and my father wasted $90!
Response from Honeycrisp.comOct 30, 2025
Hi Emily,
We’re very sorry to hear you were disappointed with the Jonagold apples your father sent. We completely understand how special these gifts are meant to be.
As we explained in our emails with both you and your father, ½ bushel cases are a lower-cost option that we note online as carrying some risk of bruising in shipment. This is mentioned several times throughout the ordering process. The apples themselves were fresh-picked at shipping, but larger fruit like Jonagold can bruise more easily in transit, especially when shipped across several states.
The higher cost on this order came from the overnight shipping option your father chose, not from the apples themselves. The owner of Honeycrisp.com personally called and emailed your father and you to address the situation directly.
We always strive to do better and are glad you reached out so we could explain how the process works.
Thank you,
The Honeycrisp Team
Honeycrisp.com
518-695-4517 (call or text)
“From The Farm To Your Door” 🍎
DE
Dee
Don’t buy from this business
Don’t buy from this business! False advertising!! After I read the description of Honeycrisp apples on Honey Crisp Farms website I was excited to order from an orchard. Big mistake. The apples I received (12 for $43) were 3 times greener than what I could buy at the grocery store for $15 and shockingly the apples were slightly larger than a tennis ball. Unfortunately before the Honey Crisps were delivered I believed their hype and ordered two other varieties which have already been shipped. Judging from the disclaimer on their website (which I discovered too late at the bottom of one of their pages) about not guaranteeing ripeness, it is my belief that this business knows they send customers unripened (green) apples. I thought I could trust a good ‘ole family owned business. Boy, was I wrong. I will be posting this review on several other review sites and maybe I can help someone save their money and avoid disappointment. When I receive the order that should be delivered soon I will write another review. Who knows…I could get lucky and be able to write a positive review.
Response from Honeycrisp.comNov 1, 2025
e’re sorry to hear you were disappointed with your order and appreciate the chance to clarify a few details.
All of our apples are hand-picked at peak harvest and shipped directly from the farm — never from storage. Some Honeycrisp naturally have more green coloring depending on sunlight and weather, but they’re fully mature and continue to sweeten as the starches turn to sugar after picking.
The size of the apples is determined by the protective packaging used in our gift boxes to keep them from bruising during shipment. For customers who prefer larger fruit, we also offer ½-bushel cases and “jumbo” options when available.
If you have any further questions, please feel free to email us at [email protected]
.
— Paul & The Honeycrisp.com Team 🍎
CC
Cat C.
Terrible apples
I received my Northern spy apples and they were soooo small(4 oz each ) After peeling and coring there is no apple left! I tried biting into one and it was hard and green! Totally inedible! This company does not stand behind their products. I paid $64 for these inedible apples and they tell me tuff luck. I will be reporting to better business bureau and dispute charge with my credit card.
Response from Honeycrisp.comNov 3, 2025
We’re very sorry to hear you were disappointed with your Northern Spy apples, Cat. All of our apples are hand-picked at peak harvest and shipped fresh from the farm — never from storage. Northern Spy is an old heirloom variety known for being naturally firm and tart, especially when first picked, which is part of its classic baking profile.
Apple size can also vary by season and crop. Our apples are sold by weight, not size, and the smaller ones often have the same excellent flavor once ripened.
We do care about every customer experience — if you’d like to discuss your order further, please feel free to reach out to us directly at [email protected]
.
— Paul & The Honeycrisp.com Team 🍎