HoneyBookReviews of honeybook.com

HoneyBook helps me run my business smoothly. It’s also convenient and easy to use.

HoneyBook is the platform I use to handle all my client interactions. I can receive/send emails through it and customize almost everything. I love the automated features, like automatic calendar appointments, payment schedules, and even generating a gallery for my booked events. There are a few things I would like to see improved but overall it's been a great experience. It's definitely a solid way to run your business.

Every time I interact with Honeybook, I learn more about just how powerful it is. There are so many resources from Honeybook and online in general that have helped guide me in my questions.

I’ve been with HoneyBook for several years. I no longer use the software enough to keep paying for it as my business has changed. I canceled my membership so I wouldn’t forget before it auto renews in November. Well, because I canceled, they removed my access to start new projects even though I’m paid for two more months. 😠 Then I asked them to remove my credit card information so it wasn’t sitting stored in their system when I am no longer paying for a membership. They said they can’t delete my card unless they delete my account. So I had to delete my account and access to all of my files just to have them remove my card information. To make matters worse, I was speaking with them through chat and expressing my frustration that I have to delete my account just to have them remove my personal card information. While waiting for a response, they deleted my account and I was logged out. I lost access to everything, including the chat. The person I was speaking with never even acknowledged my frustration let alone tried to make it right! Not how I should be treated after years of using their service. It was rude and unprofessional. I will never return to HoneyBook.

It is great to be able to create and send contracts and invoices to clients. It is great to have one place to keep track of the client progress. There are still some things to learn how to use but there are resources available to help.

I’ve been with this company since the beginning and I had a car change and my auto pay didn’t go through and wasn’t aware and they are forcing me to pay the new pricing when I have been paying the same pricing since the beginning and they said that there’s no way to Override the pricing. Which we all know is BS, but it is what it is. Not crazy fit for Catering anyway so I am actively looking for a new company. Guess that’s their way of getting rid of the loyal ones and paying The new pricing. Is what it is.Completely disappointing as And original subscriber who helped them get to the point where they are now. Oh well!

It is the bees knees, for real. It's made doing business so much easier (and honestly, pretty fun to use). I'm still learning everything, but wow- it's so customizable and great!

Disappointed in Service Difficult to set up invoices and actually use them. I haven't been successful in 4 mos. No setup videos. Customer service is via messages using the chat box only. You have to write a question and wait for email next day to let you know there is a response in messages. It's useless.