HoneyBookReviews of honeybook.com

Great features, the company is always innovative and creative and listens to the customer. One bad thing though is that the website reload is sometimes slow and hope they come up with a desktop app.

Been using Honeybook for a couple years and i love it!

You doubled the price of my subscription, and no additional value was added. I'm literally paying double what I was for exactly the same product, surely you realize how silly that is

I like honeybook because I can manage my entire business in one platform. From email automations to invoices and payments, honeybook has everything I need to run my business. I like that they send you alerts when a client has opened an invoice, they also roll out updates and new features regularly to improve the platform.

Disappointed. Cost has gone up almost $200 for the essential annual membership from 2024 to 2025.

I upgraded to the essentials account and was able to have the AI create an automation without me having to create it and it will now save me time.

My company has been with HoneyBook for seven years. Originally they were small business focused, thoughtful foresight, and a company you could believe in. I understand that companies need to change and grow. However, HoneyBook has gone about it all wrong. They’ve increased the prices significantly - and announced around the holidays at that! The got rid of their popular HoneyBook facebook group where users could discuss topics. They switch to their awful forum. They’ve become very feature rich but it’s come at a cost. It seems they are more worried about announcing new features without truly testing them. The features error out constantly. They claim they haven’t increased prices in years but they have under the guise of tiers and removing features to other levels to get more money. The CEO Oz has been named “Out of touch OZ” for good reason, he seems to have forgotten his roots and is now chasing the almighty dollar at the expense of small businesses. It’s insulting when they are doing constant give aways and discounts for new users but abandoning their base. Months ago there was a major outage and a few small ones since. The CEO cares more about playing cover up than coming out immediately and owning the problem. I’ve never met a CEO who avoids his customers. I highly recommend they read the book Founder Brand - they might learn something. I feel bad for the staff because they are incredible and nice.

CRM that doesn’t own up to the price increase . A lot of CRMs have the same features as HoneyBook with lower price tag. For a large studio like myself I still have to use other apps to streamline my workflow.