Barbora
Not intuitive
Not intuitive. I set up all 7 steps and a week later it took me back to the step one and I had to restart all over.

HoneyBook is a clientflow management platform built for independent service businesses, including photographers, venues, virtual assistants, wedding planners, and creative freelancers. It brings together every stage of the client journey in one place, from the first inquiry to the final payment, so business owners can spend less time on admin and more time doing the work they love.Unlike juggling multiple tools for contracts, invoices, scheduling, and communication, HoneyBook consolidates everything into one streamlined platform. It includes AI-powered automation and deep customization so the platform works the way each business does.With HoneyBook, businesses can:Capture leads with branded forms, online scheduling, and automated follow-upsGet paid faster with online invoices, e-signature contracts, and customizable proposalsManage every client with a visual pipeline, CRM, branded client portal, and automated workflowsHoneyBook integrates with over 40 tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, and is available on web and mobile.Over 100,000 independent businesses trust HoneyBook to run their operations. A 30-day free trial is available with no credit card required.
HoneyBook (honeybook.com) has 741 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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741 approved reviews, newest moderated first
Barbora
Not intuitive. I set up all 7 steps and a week later it took me back to the step one and I had to restart all over.
Susan G.
You make your customers do unpaid work to sort your development needs -- terrible! And you have gaping holes in your tool that need to be developed. You'll only survive until you get a competent and energetic competitor, I'm sorry to say.
Kaitlyn
Was never told there would be a processing fee for payments from my clients. This is outrageously annoying as I am already paying Honeybook $40 a month to use their services, and on top of this monthly fee they now have payment processing fees. Will NOT be using Honeybook anymore after I am finished with this client and will be switching to another form of payment as I do not want to continue to be stolen from.
Colleen
It’s clunky, everything is tedious, payments take forever to process. I hate it.
Dave
way too expensive
Monique
Honey Book is a great CRM tool for customers and business leads. Allows you to keep up with your customers at different stages of engagement.
Clara
I love how easy it is to create templates and automate my business. Quick response time and support if I have any concerns.
Grace
Very overpriced for what it is. Will be searching for a new CRM.