HonestPetReviews of honestpet.com

I’m going to be completely honest in this survey I give them a 3. I am happy with my puppy however I was greatly disappointed with what I was told and then how I have been treated. I honestly feel like they told me what I wanted to hear and once I purchased the puppy they no longer wanted to conduct business with me. For starters when puppy arrived it was at the time they specified but I was told that the driver would be meeting with us an giving us some information on the puppy &helping us and when they arrived they just handed me a bag of food that the dog had never even ate before and refused to eat &took their tip that they made sure to let me know they accept which was rude after I paid almost 6,000$ I think an the fact that I don’t think the puppy was even checked on the whole 6hr ride bc he couldn’t tell me how he did on the trip an he had dog shit on his head an hadn’t been bathed.Kevin did not care to come inside an see where the puppy would be living or go over anything with us about the puppy like they stated he would he only took his 100$ tip an left as quick as he come he handed me a folder an that was it other than the bag of dog food our business apparently had been conducted. When the puppy refused to eat the food they gave me I contacted them they could not tell me what kind of food the puppy had been eating this entire time they could only give me other options to try an waste my money on an hope for the best an it took them 6more hours to send that email meanwhile the puppy went hungry an I worried the entire time I had to do my own research on how I should feed him thru google thank god for google. Then when I needed to know the breed of the dog I txt Michele the nutritionist that I had been speaking with that waited 6hrs to email me back and it was on a Sunday she stated that she was busy with her family and could not help me until Monday morning when she got to her computer which she failed to do so when she got there monday instead she forgot all about it after being rude an informing me she was with her family as if I was bothering her. She also stated that she would be calling me to check on the puppy an I receive not one phone call to check on the puppy i took it upon myself to notify her of how he was doing an sent pictures bc I figured they would want to know how their puppy was doing since they had so much invested in them but I was wrong. How is it they can call me at 9am on a Sunday morning to take my payment of 5,600$ an its not an issue for them but they can’t answer a simple question or atleast be kind about it. She had no information on this dog at all apparently to need a computer to do everything for her I thought I would be working with the breeders they told me that they would help me train him until “he will ring a bell to go potty when we are done they said” they failed to do anything of the sort my questions were a bother to them once everything was paid! I had to request my paper work bc it was late being sent it was over 48hrs I had to wait but yet I had to purchase insurance an all this stuff before I could even have my puppy it’s like I was demanded to do things by a certain time frame but they was not when I asked for the paper work it’s like it was a problem they sent it later. I don’t feel like they truly cared anything about this little life to not want to know where he went,where he was living an how he was adapting seeing as he didn’t want to eat at first an cried if he wasn’t held now with a few days work an google I have him using his pee pads an already fetching a ball an sitting for me he is very smart but honest pet has been no help with the training like they promised me an no help with any information about him,them,anything once they got their money they we’re done with me which made me sick they only reason I give them 3stars is bc I love this puppy he is absolutely perfect for our family but I didn’t like how I was made to feel for asking simple questions that I was entitled too that anyone would need to know. So 3stars for quality 2stars for ethics an delivery service! I hate to leave bad reviews but truth is the truth maybe they will care to help next time and see that not everything is about money these are innocent lives that are dependent on us for care instead of just dumping them off 6hrs away an never calling to see how they are! That is abandonment in my eyes an carelessness maybe next time it won’t be about the Benjamin’s.

My "Toy" Poodle was listed with both parents weighing 7 lbs each. Said he should be 7 to 10 lbs full grown. At 6 months, he is already 12 lbs. My vet expects he will be 16 to 18 lbs. NOT the dog I had planned on raising at 70.