Jeramie S.
The doctor is great
The doctor is great! Still have connecting issues and double billing issues.

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jeramie S.
The doctor is great! Still have connecting issues and double billing issues.
customer
Made this a very enjoyable process
Custom
Dr Freier was great. Quickly understandable and very knowledgeable. Quickly addressed my issues and came up with a fast and efficient treatment plan.
HappyPatient
The doctor was knowledgable and compassionate.
customer
Informative.
Shawn
She actually listened to me while I was explaining my situation and feelings about it. She truly seemed to care which is really hard to find in Drs these days.
customer
Marilyn was lovely. She described everything perfectly and made me understand where I could benefit from some hormonal supplements and why.
Christian W.
Hone misled me from the beginning. First, they sold me a finger pricking home test, which was a joke. My Dr. that was assigned to me said that I had low T, but needed to take another blood test with more specifics. Why don’t you just sell the more thorough test up front and skip the finger pricking test. Then I emailed several times for an all in monthly estimate. I was assured that all I would be charge is the cost of the gel. When it’s all said and done, you have to pay for a monthly subscription + the cost of your test. Just tell me that up front please. Just be careful when dealing with Hone. I went somewhere else for my needs.
Response from Hone HealthOct 8, 2025
Hey Christian, we're sorry things didn't go as expected, as a company we can always improve our messaging to make things more clear – note definitely taken. That said, our team does want to clear up some things you mentioned in your review. The at-home tests gives our doctor's a baseline before prescribing treatment, and the second test you eluded to is called a 'confirmatory lab'. That test ensures patients are good candidates for treatment and can safely begin starting their plan. Any reputable provider will require at least 2-set of labs before starting someone on HRT. The membership covers all the required care for the level of treatment options Hone offers. This includes advanced lab work and follow up doctor visits every 3-months, free shipping on all orders, 24/7 access to the Care Team, and private access to Hone's online member communities. We know our service isn't cheap, but the value and cost is actually more affordable that most traditional healthcare and other online providers. Our service can also be cancelled at any time AND you will still have access to previous lab work and account history. Most services will gate keep that and lock you out once you cancel.